Patricia Gennetta
Pueblo,CO
Overview
30
30
years of professional experience
Work History
Supervisor/cashier/cleaner/customer
Pasta Cottage
Pueblo, CO
04.1985 - 05.2015
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
Education
SOUTH Highschool
Skills
- Customer Service
- Attention to Detail
- Issue Resolution
- Staff Coaching and Training
- Retail Operations
- Staff Training
- Till Counting
- Customer Preferences
- Store Opening and Closing
- Customer Loyalty
- Time Management
- Maintaining Clean Work Areas
- Hygiene Standards
- Safety Procedures
- Customer Transactions
- Adaptable to Changing Demands
- Cash Counting
Timeline
Supervisor/cashier/cleaner/customer
Pasta Cottage
04.1985 - 05.2015
SOUTH Highschool