Patricia Giron
Palmdale,CA
Summary
Motivated front office receptionist/ files clerk. familiar with processing payments and invoices, documents, providing administrative support to staff members. Skilled at arranging appointments and maintaining office calendars. Reliable professional offering a keen understanding of data confidentiality and HIPAA regulations. Determined, reliable, and years of experience in an office environment. I have had my hands in a variety of different positions and am a quick learner.
Overview
8
8
years of professional experience
Work History
Authorization Clerk
Angelus Medical Clinic Specialty Group
07.2023 - 08.2023
- Maintained high level of professionalism when speaking to doctors and insurance companies
- Contacted insurance companies to obtain necessary preauthorizations needed for upcoming tests and procedures
- Made outbound calls to insurance companies, patients and physicians to perform eligibility checks for patients
- Clarified patient inquiries and questions to update patient account information in computer system
- Followed-up with insurance companies and individuals to resolve discrepancies
- Gathered data to formulate appropriate replies for information requests
- Updated spreadsheets and other document filing systems
- Explained daily processes and procedures to new hires, promoting better understanding of job tasks
- Reviewed written correspondence, correcting grammatical and spelling errors
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Understood and followed oral and written directions
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
Medical Records File Clerk
Scandin Medical Management
04.2022 - 07.2023
- Checking insurance eligibility
- Scanning and uploading
- Filing Patient demographics, Lab Results, X-Ray Results, Medical records, etc into patient charts
- Scheduling appointments
- Organized patient charts, gathering medical histories, lab results and consents
- Making sure all paperwork is uploaded in a timely manner
- Updating/correcting patients charts
Receptionist
K-Town Med Spa & Varicose Relief
06.2019 - 12.2021
- Greeted visitors, assessed needs and directed to appropriate personnel
- Answered and directed incoming calls using multi-line telephone system
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions
- Rendered information to callers and drafted office emails
- Scheduled and confirmed appointments
- Engaged with social media followers and promoted company
- Prepared, compiled and filed documents
- Responded to customer concerns and issues
Payment Poster/Receptionist
Medical Billing Corp
10.2015 - 09.2017
- Greeted visitors, assessed needs and directed to appropriate personnel
- Answered and directed incoming calls using multi-line telephone system
- Processed payments and updated accounts to reflect balance changes
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily
- Downloaded, printed and batched electronic funds transfers and remits
- Prepared, distributed and reviewed all insurance payments and recorded in company database
- Handled all electronic and manual payments and adjustments, ensuring that data was accurately posted
- Received payments from insurance providers, including Medicare, and completed immediate processing
- Processed weekly invoicing, including posting and reconciling payments and addressing all aged receivables
- Recorded cash, checks and credit card transactions to complete customer payments
- Entered, posted and scanned accounts receivable documents into company database
Education
High School Diploma - undefined
Culver City High School
Culver City, CA06.2011
Skills
- Recordkeeping and bookkeeping
- Multi-line telephone skills
- Office equipment operations
- Business operations understanding
- Meticulous and organized
- Organization and efficiency
- Technologically savvy
- Multitasking and prioritization
- ICD-9 coding experience
- Tech-savvy
Timeline
Authorization Clerk
Angelus Medical Clinic Specialty Group
07.2023 - 08.2023
Medical Records File Clerk
Scandin Medical Management
04.2022 - 07.2023
Receptionist
K-Town Med Spa & Varicose Relief
06.2019 - 12.2021
Payment Poster/Receptionist
Medical Billing Corp
10.2015 - 09.2017
High School Diploma - undefined
Culver City High School
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