Patricia Gomez
La Habra,CA
Overview
41
41
years of professional experience
Work History
Technology Support and Instructor
Heights Christian Junior High School
La Mirada, CA
09.1999 - 06.2022
- Used videos, lectures and moderated discussions to engage students during class.
- Taught Video Editing and Photoshop software to middle school students
- Taught coding to middle school students
- Utilized multimedia technologies such as audio-visual equipment, computers or video projectors when teaching classes.
- Conducted lectures, demonstrations and group activities in order to enhance learning experience.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Kept classroom neat and orderly
- Monitored student behavior in order to maintain an effective teaching environment.
- Kept up-to-date with advancements in subject area knowledge by attending conferences or workshops.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Implemented instructional materials and curriculum to meet specific program needs.
- Adapted instructional materials to meet the needs of diverse learners.
- Prepared instruction through lesson plans to address student's assessed needs, goals and objectives.
- Observed and evaluated student performance and development providing appropriate feedback on work.
- Maintained accurate records of attendance, grades and assessments for all students in the course.
- Coordinated and facilitated training, encouraging group participation and ownership.
- Attended meetings, training and activities to enhance skills and credentials.
- Developed curriculum to support distance education and hybrid courses.
- Established objectives for lessons, modules and projects.
- Utilized syllabi to inform students of course requirements, evaluation procedures, and attendance requirements.
- Identified needs of customers promptly and efficiently.
- Modified existing software systems to enhance performance and add new features.
Programmer Analyst
Transamerica Occidental Life Ins
Los Angeles, CA
07.1981 - 07.1999
- Designed code to help company develop necessary applications and websites.
- Conducted software trial runs to achieve desired results and confirm accurate information.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Developed and implemented software solutions to improve the efficiency of existing systems.
- Prepared charts and diagrams to illustrate system operation results to staff in other departments.
- Participated in team-oriented environments, working cohesively, and successfully on multiple projects.
- Resolved issues reported by users in a timely manner while adhering to SLAs.
- Wrote programs for main frame and LAN environment
- Wrote programs in COBOL, Assembler, Mark V and Filenet propriety software
- Participated in regular meetings with stakeholders to discuss project progress.
- Analyzed user requirements, developed detailed system design specifications and wrote program code for applications.
- Consulted user experience team and managerial department to achieve clarity and purpose in upcoming programs.
- Prepared technical documentation including flowcharts, diagrams, manuals, reports. related to programming projects.
- Tested, debugged and corrected errors in programs to ensure accuracy and completeness.
- Oversaw each project's technical requirements and completed every milestone on time.
- Collaborated with business analysts to understand project requirements, customer expectations and timelines.
- Collaborated to develop a database for all Individual Life, Pension, TAC, Medicare systems
- Performed data analysis on large datasets using SQL queries and stored procedures.
- Responded to escalated issues and implemented successful resolutions to resolve conflicts and restore project trajectory.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Education
Bachelor of Science - Business Admin Emphasis Mgmt Information Systems
California Polytechnic State University-Pomona
Pomona06-1981
Skills
- Education Assessments
- Attendance Monitoring
- Differentiated Instruction
- Learning Skills Development
- Coding Instruction
- Communication Skills
- Team Building Skills
- Troubleshooting Software and Hardware Skills
References
References available upon request.
Timeline
Technology Support and Instructor
Heights Christian Junior High School
09.1999 - 06.2022
Programmer Analyst
Transamerica Occidental Life Ins
07.1981 - 07.1999
Bachelor of Science - Business Admin Emphasis Mgmt Information Systems
California Polytechnic State University-Pomona