Patricia Gomez
FORTWORTH,TX
Summary
Hi! I’m a very Dependable lead sales associate with several years of hands on experience supervising sales department. Focused on boosting customer satisfaction and revenue. Seasoned in handling customer relations issues, providing feedback and coaching to sales team and monitoring and enforcing cash handling policies. Thank you for considering me.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Candy Sales Lead Associate
Candy Barrel
10.2025 - 04.2026
- Led team in delivering exceptional customer service experience.
- Managed inventory levels to ensure product availability.
- Trained new staff on sales techniques and company policies.
- Collaborated with management on store layout improvements.
- Organized promotional displays to attract customer attention.
- Processed transactions accurately using point-of-sale system.
- Assisted customers in selecting candies and provided product information.
- Ensured cleanliness of the sales area and adhered to safety protocols.
- Monitored expiration dates and rotated stock to ensure freshness.
- Responded promptly to customer inquiries and complaints.
- Ensured accurate pricing on all products sold.
- Resolved any discrepancies between physical inventory and computer records.
- Assisted customers with their selections of candy.
- Stocked shelves with candy products.
Retail Sales Lead
Texas Gold Minors
FORTWORTH, TX
04.2024 - 08.2025
- Led sales team in engaging customers and showcasing products.
- Assisted customers with product selection and provided recommendations.
- Maintained inventory levels and organized merchandise on the sales floor.
- Trained new staff on sales techniques and customer service standards.
- Handled customer inquiries and resolved issues promptly and professionally.
- Collaborated with management to implement promotional displays effectively.
- Conducted regular audits of stock to ensure accurate inventory records.
- Supported cash handling processes during transactions at the register.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Developed strong relationships with customers through effective communication skills.
- Organized merchandise displays to attract customers and promote sales.
- Greeted customers, answered questions, and provided assistance with selections.
- Identified opportunities for cross-selling products based on customer needs or interests.
Education
Associate of Arts - Real Estate
Tarrant County College
Fort Worth, TX 05.2025 - 04.2026
Castleberry High School
Fort Worth, TXSkills
- Customer service
- Inventory management
- Sales techniques
- Team leadership
- Conflict resolution
- Training and development
- Relationship building
- Visual merchandising
- Sales closing
Languages
English
Full Professional
Spanish
Professional
French
Professional
Timeline
Candy Sales Lead Associate
Candy Barrel
10.2025 - 04.2026
Associate of Arts - Real Estate
Tarrant County College
05.2025 - 04.2026
Retail Sales Lead
Texas Gold Minors
04.2024 - 08.2025
Castleberry High School