Patricia Gordon

Ensures customers are happy with their experience. I've helped build a strong team that has given us high scores in customer connections, store operations and low drive thru times. I've monitored, counted and reported issues with inventory to assist my store manager. I strive to help my partners reach their goals and encourage them to push themselves.

I was the first Coffee Master at our store and I've helped partners learn more about the program and also more about the coffees with serve. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. I've worked with the team to provide customers with a great experience at our store from the importance of learning beverage standards,focus on quality but also on connecting with customers by learning their names and drinks.

Certified Barista Trainer

Coffee Master