Summary
Overview
Work History
Education
Skills
Timeline
Generic
Patricia Grant Goodman

Patricia Grant Goodman

Paterson,NJ

Summary

A caring, reliable individual with strong communication skills and a calming nature. I am trained in Diversity and Multicultural Sensitivity. Seeking employment to work with professionals in a structured environment with growth opportunities. Having a Social Work degree and experience in a variety of office operations would make great access to the agency. Having experience with clients recovering from Substance Abuse, Acute Mental Health, facilitating support groups, motivational speaker and teacher of Christian Religious studies; and being an ordained Reverend. The goal is to further experience and perfect the craft, to be further educated in the field of Humanities. An environment that will allow: Growth, and assistance, and be more effective in redirecting clients from self-destructive patterns. Working with a team to project a quality of life without judgment. These strong clerical and communication background has served well in customer service, problem-solving, human relations, and with organizational skills. A history of working on Detox as a Team Leader, at Bergen New Bridge servicing over (85) patients on Detox, and at Eva’s Village House as a House Manager for over (150) people, including mothers and children. The ongoing experience will attribute to the quality of care for the residents while preparing them to reintegrate with society and their families. The aim is to maintain a full-time position.

Overview

17
17
years of professional experience

Work History

Detox Supervisor

Straight and Narrow Inc
08.2021 - Current
  • Supervise a staff of five counselors.
  • Manage Detox, Transfers, Groups, NJSAMS, Progress Notes, Case Management, Aftercare Placements, arrange transportation, Pastoral Care and Spiritual Services.
  • Meetings, liaison between medical, probation officers, and family services.
  • Applied strong leadership in problem-solving to maintain team efficiency and organize workflows.
  • Handle client complaints, resolved issues, and apply agency policies.
  • Devised and implemented processes and procedures to streamline operations.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Maintained database systems to track and analyze operational data.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.

Substance Abuse Counselor

New Pathway Counseling
01.2019 - 06.2021
  • Pastoral Care
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Kept accurate and detailed records to track and document client progress.
  • Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
  • Monitored client progress to make necessary adjustments for client success.
  • Developed individual treatment goals based on history and diagnosis.
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Facilitated group and individual therapy in outpatient settings.
  • Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Taught substance abuse classes to help clients understand the consequences of drug and alcohol use.
  • Skilled at working independently and collaboratively in a team environment.

COUNSELOR IOP /Detox Counselor

BERGEN REGIONAL HOSPITAL / NEW BRIDGE MEDICAL CENTER
02.2014 - 04.2019
  • Delivered compassionate patient care, focusing on safety, comfort, and emotional support.
  • Charted on each patient daily.
  • Participated in patient education, helping to reinforce concepts and treatment plans.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Counseled and mentored clients on substance use and life choices.
  • Collaborated closely with mental health professionals with treatment plan implementation.
  • Provided therapeutic activities to assist with patient development.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Maintained patient records, documenting changes in patient condition.

House Manager

Eva’s Village
01.2007 - 01.2012
  • Facilitated and oversee Individual, and family group counseling.
  • Assuring all clients attending the program provided a UDS.
  • Overseeing a staff of 15 and a clientele of 50 women with families recovering from substance abuse and alcohol.
  • Monitoring medications and urine drug screens.
  • Reporting in Pulse Book.
  • Training
  • Event planning
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Assisted residents with daily hygiene and living tasks.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Managed all intake and discharge paperwork and procedures for residents.
  • Scheduled and coordinated staff meetings to discuss policies, procedures, and goals.
  • Trained and supervised staff on proper cleaning techniques, safety protocols, and customer service to increase quality standards.
  • Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
  • Established team priorities, maintained schedules, and monitored performance.

Education

Bachelor of Arts - Social Work And Psychology

Rutgers University
Newark, NJ
05.2019

Associate of Science - Human Services & Mental Health

Passaic County Community College
Paterson, NJ
05.2016

Human Services specializing, addiction and mental health

Passaic County Community College, Passaic County Community College for Alcohol and Drug Domains
Paterson, NJ
2016

No Degree - Certified Notary

Passaic County Community College
Paterson, NJ
05.2014

No Degree - MOUS & Computerized Accounting

Millennium Solutions
Bloomfield, NJ
05.2008

Skills

  • Microsoft Office Writing Communications Assessments
  • Group Facilitator
  • NJSAMS
  • Notary
  • Case Management
  • Motivational Speaker Chaplin
  • Performance Tracking and Evaluations
  • Leadership
  • Job Assignments
  • Priority Management
  • Supervising Employees
  • Administration and Reporting
  • Dispatching Workers
  • Children's Ministry
  • Safe Work Methods
  • Vocational Rehabilitation
  • Department Organization
  • Predictive and Preventive Maintenance
  • Performance Motivation
  • Training and Development
  • Motivating Performers
  • Mentoring
  • Shift Coverage
  • Communication

Timeline

Detox Supervisor

Straight and Narrow Inc
08.2021 - Current

Substance Abuse Counselor

New Pathway Counseling
01.2019 - 06.2021

COUNSELOR IOP /Detox Counselor

BERGEN REGIONAL HOSPITAL / NEW BRIDGE MEDICAL CENTER
02.2014 - 04.2019

House Manager

Eva’s Village
01.2007 - 01.2012

Bachelor of Arts - Social Work And Psychology

Rutgers University

Associate of Science - Human Services & Mental Health

Passaic County Community College

Human Services specializing, addiction and mental health

Passaic County Community College, Passaic County Community College for Alcohol and Drug Domains

No Degree - Certified Notary

Passaic County Community College

No Degree - MOUS & Computerized Accounting

Millennium Solutions
Patricia Grant Goodman