Patricia Gray

• Led management of 116-bed facility, maintaining stellar evaluations from state and federal surveys, achieving a 4-star rating.
• Enhanced recruitment efforts by implementing a complimentary childcare program for employees.
• Assessed potential collaboration opportunities to enhance organizational value and improve efficiency.
• Signed and approved budgets for new funding and program initiatives.
• Fostered collaboration and development of new practices by business leaders.
• Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
• Drove revenue by cultivating successful client relations.
• Performed risk assessments across multiple areas of operations in order to identify potential issues before they arise.
• Hired, trained, and mentored staff members to maximize productivity.
• Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.

I led a team of 98 staff members, implementing comprehensive training programs and promoting a culture of collaboration. I developed and monitored budgetary guidelines while upholding high standards of care. Furthermore, I engaged with residents and their families to enhance satisfaction and address concerns, resulting in improved survey ratings.

• I effectively oversaw all operational aspects of a skilled nursing facility, ensuring unwavering compliance with both state and federal regulations. My role involved leading a diverse and dedicated team of 98 staff members, where I implemented comprehensive training programs designed to enhance professional skills, and foster a strong sense of collaboration and community among the staff. In my position, I meticulously developed and monitored budgetary guidelines, striking a balance between the need for financial efficiency and our commitment to delivering exceptional quality of care. I paid close attention to the needs of our residents, engaging directly with them and their families to gather valuable feedback, and address any concerns they had. This proactive approach not only improved resident satisfaction, but also strengthened relationships within the community. As a result of these efforts, the facility saw a remarkable increase in positive survey ratings, highlighting our success in creating a caring and supportive environment for all.

• I expertly managed all operational aspects of a skilled nursing facility, ensuring exceptional compliance with state and federal regulations. My leadership of a dedicated team of 98 staff members involved the implementation of comprehensive training programs designed to enhance skills, and foster a collaborative and positive workplace culture. I took the initiative to develop and closely monitor budgetary guidelines, ensuring financial stability while maintaining the highest quality of care standards for our residents. In addition to these responsibilities, I prioritized establishing strong relationships with residents and their families, actively engaging them to gather feedback, address concerns, and improve their overall experience. This focused approach resulted in a significant increase in satisfaction levels, reflected in markedly improved survey ratings for the facility.