Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Guezmir

Foster City,CA

Summary

Experienced Admissions Counselor bringing 20 plus-year background in higher education. Adept at collaboration and team work. Effective interpersonal and organizational abilities with in-depth knowledge of application and admissions processes. Customer service focused with an excellent ability in problem solving and resolution.

Overview

23
23
years of professional experience

Work History

Admissions Counselor

San Francisco State University
06.2000 - Current


  • Educates students by phone and email on the undergraduate admissions and new student processes.
  • Issues admissions decisions for undergraduate applicants according to SFSU and CSU admissions guidelines.
  • Responsible for issuing large volume of admission decisions and meeting deadlines.
  • Makes initial residency determinations for applicants.
  • Communicates with applicants in person, by phone, and via email regarding the application process.
  • Provides excellent customer service to applicants under difficult and tense circumstances.
  • Collaborates with recruitment team and other campus partners at campus and remote events.
  • Identifies and addresses concerns of incoming students and parents.
  • Supports student staff in phone and One Stop duties.
  • Evaluates transfer credit for incoming and continuing students.
  • Works with multiple databases, software, and websites.
  • Served on Transfer Credit committee.
  • Served on Board of Appeals and Review as the Undergraduate Admissions representative.

Lead Degree Evaluator

San Francisco State University
01.2012 - 07.2016
  • Responsible for training and supervising new counselors in the degree evaluation process.
  • Responsible for cross-training staff in the degree evaluation process using the new database: Campus Solutions.
  • Collaborated with Undergraduate Education & Planning to facilitate an internal appeals process for those with graduation deficiencies.
  • Responsible for evaluating and posting posthumous award of degrees.
  • Responded to inquiries from faculty and campus administrators regarding degree requirements.

Degree Evaluator

San Francisco State University
06.2000 - 01.2012


  • Reviewed undergraduate graduation applications for completion of degree requirements.
  • Communicated and advised degree applicants of the graduation process.
  • Responded to degree applicants with the outcome of the degree evaluation process.
  • Provided excellent customer service to applicants under difficult and tense circumstances.
  • Notified graduation applicants of any outstanding degree requirements and advised students of the options for completion of degree.
  • Responsible for posting degrees in the campus computer system working with multiple databases.
  • Responsible for evaluating a large volume of degree applications and meeting deadlines.


Education

Bachelor of Arts - Social Science

San Jose State University
San Jose, CA
06.1995

Skills

  • Ability to provide accurate advisement to applicants, families, high school and college counselors regarding complex admissions and transfer credit-related matters
  • Ability to collaborate with and refer students to appropriate campus partners
  • Experience with hiring, training and supervising staff
  • Ability to apply FERPA, Title V, CSU, and SFSU policies to admission, transfer credit, and residency issues
  • Experienced with learning and training staff in new technology/databases
  • Experienced in collaborating and communicating with a diverse population of students, staff, and faculty
  • Possesses excellent analytical and problem solving skills

Timeline

Lead Degree Evaluator

San Francisco State University
01.2012 - 07.2016

Admissions Counselor

San Francisco State University
06.2000 - Current

Degree Evaluator

San Francisco State University
06.2000 - 01.2012

Bachelor of Arts - Social Science

San Jose State University

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Patricia Guezmir