Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Patricia Gutierrez

Henderson,NV

Summary

Proactive Warehouse Assistant and versatile professional with experience in front desk reception, sales, and restaurant service. Skilled in order preparation, customer engagement, cash handling, and maintaining organized work environments. Brings strong time management, attention to detail, and problem-solving skills to deliver exceptional service and support.

Overview

13
13
years of professional experience

Work History

Warehouse Assistant

Amazon
02.2022 - Current
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Sorted and delivered materials to different work areas and staff.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.

Front Desk Receptionist

Hotle Breakers
01.2017 - 04.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected payments, processed transactions and updated relevant records.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

Sales Associate

MetroPCS Corporate Store
10.2014 - 12.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Restaurant Waiter

Antonio's Tacos
04.2011 - 06.2014
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Increased sales significantly by upselling higher-end products to customers.

Education

College of The Canyons

High School Diploma -

Point Arena High School
Point Arena
06.2014

Skills

  • Time Management
  • Attention to Detail
  • Customer Service
  • Team Collaboration
  • Teamwork and Collaboration
  • Problem-solving skills
  • Cash Handling
  • Listening Skills
  • Hospitality services

Languages

Spanish
Full Professional

Timeline

Warehouse Assistant

Amazon
02.2022 - Current

Front Desk Receptionist

Hotle Breakers
01.2017 - 04.2021

Sales Associate

MetroPCS Corporate Store
10.2014 - 12.2017

Restaurant Waiter

Antonio's Tacos
04.2011 - 06.2014

College of The Canyons

High School Diploma -

Point Arena High School

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Patricia Gutierrez