Patricia Gutierrez
Stockton,CA
Summary
Dependable and service-focused delivery driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over several years delivers energetic approach to meeting expectations.
Overview
10
10
years of professional experience
Work History
Uber Eats
Delivery Drivers
Stockton, CA
07.2023 - Current
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Instacart Shopper
Instacart
Stockton, CA
10.2021 - Current
- Prepared orders for delivery, including selecting items from shelves, bags and boxes.
- Verified product quality and quantity against customer orders.
- Processed payments accurately and efficiently.
- Delivered groceries on time according to company standards for customer satisfaction.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Delivery Courier
Amazon flex
Sacramento, CA
06.2022 - 08.2024
- Created delivery routes based on destinations and timelines to maintain efficiency
- Communicated effectively with dispatch regarding delivery progress and route detours
- Checked and secured package loads before deliveries
- Documented pickups and deliveries and submitted reports after shift
- Sorted shipments and scheduled routes to meet company standards and time requirements
- Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs
- Used GPS navigation to plan routes and rerouted for unexpected delays
- Scanned inbound and outbound packages to sort for destination
- Used cell phones or tablets to upload time, delivery and shipment information into company website or database
- Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials
House Cleaner
Tlc Cleaning And Household Services
Twentynine Palms, CA
09.2023 - 07.2024
- Swept, mopped, vacuumed and polished floors of all types.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Washed windows inside and outside as needed.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Swept patios or decks of debris or leaves with a broom or blower.
- Cleaned homes following specific and detailed protocols and requests.
Uc Davis Medical Health
Sacramento, CA
10.2017 - 06.2023
- Wet and spot mopped to clean floors and other surfaces in public corridors
- Checked and stocked inventory throughout facility to meet expected demands
- Moved equipment and furniture to thoroughly clean space
- Maintained building interiors with routine deep cleaning of high-traffic areas
- Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses
- Maintained accountability for building keys and master keys
- Handled and stored hazardous chemicals safely to prevent injury or illness
- Notified building managers about needed repairs to maintain public safety
- Gathered and emptied trash cans and disposed of bags
- Cleaned floors and surfaces by sweeping, mopping, dusting and polishing
- Sanitized and deep cleaned bathroom floors and surfaces
Janitorial Worker
Pitco Foods
West Sacramento, CA
04.2017 - 10.2017
- Maintain a clean warehouse, manage the bailer and clean/prepare coffee station
- Restock pallets, stack/shrink wrap damaged goods, help shrink wrap product in receiving and clean aisles
- Sanitized and deep cleaned bathroom floors and surfaces
- Collected trash from floors within hallways, bathrooms and work areas
Uber Partner
Uber
Elk Grove, CA
11.2015 - 09.2017
- I ensure my passenger is comfortable during the ride and gets to and from their destination safely
- I got the opportunity to meet some really nice passengers and have good conversations
- Cleaned vehicle regularly to maintain professional appearance
- Managed unexpected emergencies and route changes with calm and professionalism
Housekeeping
Thunder Valley Casino Resort
Stockton, Roseville, Rancho Cordova, Lincoln, CA
05.2016 - 07.2016
- Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times
- Interacted pleasantly with clients and guests when performing daily duties
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom
Housekeeper
Twentynine Palms RV Resort and Cottages
Twentynine Palms, CA
05.2015 - 10.2015
- I made sure each cottage I was assigned to was clean and smelled good
- I received lots of compliments on my work and definitely made a lot of my customers happy
- Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs
- Requested maintenance orders to fix non-working equipment and address room damage
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs
- Managed client laundry with proper care and attention to needs of different linens and articles of clothing
- Laundered sheets and removed stains to restore linens to pristine condition
Education
Some College (No Degree) - Christian Counceling
Epic Bible College And Graduate School
Sacramento06-2023
High School Diploma -
American Academy
Florida City04.2021
Certificate of Office Assitant - Clerical
Adult Education School
03-2008
Some High School - High School
Twentynine Palms High School
01.2004
Skills
- Empathetic
- Patient
- Microsoft Word
- PowerPoint
- Team building
- Customer service
- People skills
- Diversity awareness
- Willingness to learn administrative requirements
- PPE use
- PPE compliance
- UberEats deliveries
Timeline
House Cleaner
Tlc Cleaning And Household Services
09.2023 - 07.2024
Uber Eats
Delivery Drivers
07.2023 - Current
Delivery Courier
Amazon flex
06.2022 - 08.2024
Instacart Shopper
Instacart
10.2021 - Current
Uc Davis Medical Health
10.2017 - 06.2023
Janitorial Worker
Pitco Foods
04.2017 - 10.2017
Housekeeping
Thunder Valley Casino Resort
05.2016 - 07.2016
Uber Partner
Uber
11.2015 - 09.2017
Housekeeper
Twentynine Palms RV Resort and Cottages
05.2015 - 10.2015
Some College (No Degree) - Christian Counceling
Epic Bible College And Graduate School
High School Diploma -
American Academy
Certificate of Office Assitant - Clerical
Adult Education School
Some High School - High School
Twentynine Palms High School
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