Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Built rapport with customers and assessed needs to make product recommendations and upsell.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Provided first-rate service to all customers and potential customers.
Provided increased sales revenue in excess of 371% above district average. Rated number one in district on a consistent bases with achievements including rewards and recent recognition from the Vice President of Specialty.
Responsibilities included providing fast, friendly service to pro clients and new customers for entire home projects, measures, follow up, use of CRM account management, leads, merchandising, department cleanliness, and provided associate training.
Sales Associate
Costco
Burlington, WA
05.2019 - 03.2020
Organized racks and shelves and store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Professional Salesperson
Homes Direct
Mount Vernon, WA
09.2017 - 09.2018
Provided coverage option information to assist clients in protecting assets by working with bankers, real estate agents, manufacture companies, and vendors.
Industry knowledge of products, displays, stones, designs, and costs.
Promoted Homes Direct products and services using upselling and other sales strategies.
Exceeded corporate quotas for monthly policy sales.
Crisis management skills used to sustain company transition and employee needs.
Show cased model homes through sales pitch, showings, product knowledge, account management, and details of order from order to set up and delivery.
Closing home sales goals exceeded company expectations with leads, business development, and leads.
Executive Assistant - Estate Management
Embark & Mallory Enterprises|4'0 Company
Anatone , WA
09.2015 - 08.2017
Organized and coordinated conferences and monthly meetings.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Processed travel expenses and reimbursements for executive team and senior management group.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Estate management projects included coordination with other employees, vendors, security concerns, alarms, and maintenance issues.
Set up and coordinated special catering events for board members, business relationships, family, and friend gatherings at outings. Exceptional hospitality skills providing great memories and epic lifetime experiences.
Education
Business. Dental
Lewis Clark State College
Skills
Merchandise Quality Assurance
Entry Verification
Merchandise Receiving and Handling
Medication Documentation
Product Knowledge
Account Management
CRM accounts
Sales Presentation
Customer Care
Excellent leadership skills modeling integrity and passion
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC