Patricia Harding-Usher
Crofton,MD
Summary
Motivated Sonographer with 15-year background in healthcare. Successful in streamlining diagnostic imaging processes and cutting costs through improved resource utilization. Dedicated leader with proven history of developing highly competent teams. With overwhelming positive reviews from patients and providers alike.
Overview
36
36
years of professional experience
Work History
Fulltime Sonographer, PRN, and On-call
Mercy Medical Center
01.2010 - Current
- Performing various ultrasound exams for ER (vascular, OB/GYN, Abdomen, small parts), as well as assisting with thyroid biopsies.
- Collaborated with radiologists for timely and accurate reporting of findings, improving patient care.
- Supported physicians in making informed diagnoses with thorough documentation of sonographic findings and relevant clinical information.
- Developed strong rapport with patients through active listening skills and empathetic communication style.
- Monitored and managed inventory and supply levels of sterile and non-sterile items, contrast materials, catheters, films, and chemicals.
Local Childcare Consultant
Cultural Care Au Pair
01.2006 - Current
- Sales and Service of families and Au Pairs which includes relationship counseling and adherence of Department of State Compliance regulations.
- Coaching and development of new local coordinators.
- Spirit Award winner for outstanding Sales and Service for 2008.
- Achieved 100% Superior Satisfaction awards from 2008-2010.
- Strengthened relationships with families by conducting regular communication and addressing concerns promptly.
Sonographer
Shady Grove Fertility
01.2014 - 05.2020
- Part time weekends – gynecology and early OB exams
- Administered exams on patients.
- Enhanced patient comfort by providing clear explanations of ultrasound procedures and addressing concerns.
- Mentored and assisted in teaching new Techs, PA's and NP's sharing expertise in scanning techniques and best practices.
Sonographer
Anne Arundel Medical Center
01.2012 - 01.2016
- Performed Pelvic, Renal, Scrotum, Prostate, Vascular, Small Parts, and Abdomen exams.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
Sonographer
Chesapeake Urology
01.2010 - 01.2014
- Performed general exams: Pelvic, Renal, Scrotum, Prostate, and Abdomen.
City Ticket Office Supervisor
US Airways
01.2001 - 01.2005
- Operated five Washington D.C. City Ticket offices and managed up to 12 employees.
- Responsible for Sales, Service, and leading a team of professionals in excellence.
- Duties included: payroll approval, ordering office supplies, budgeting, FMLA administration, and day to day operations for the team.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
City Ticket Office Customer Service Agent
US Airways
01.1999 - 01.2001
Airport Customer Service Agent
US Airways
01.1989 - 01.2001
- Received Excellence in attendance and outstanding service awards for many years in succession.
- Collaborated with airline staff to address any delays or cancellations, providing prompt updates to affected passengers.
- Assisted customers with special needs, offering personalized support throughout their travel experience.
- Handled disruptions such as denied boarding or oversold flights calmly and professionally while finding alternative solutions for affected passengers.
Education
Graduate of General Ultrasound Program -
UMBC Diagnostic Medical Sonography Program
Baltimore, MD08.2009
Associate of Arts - Major in General Studies Concentration in Science
Anne Arundel Community College
Arnold, MD12.2008
Certificate earned in Travel and Business -
Wilma Boyd School of Travel And Business
Pittsburgh, PA12.1989
Skills
Credentialed in RDMS since March 2010 in OB/GYN
Current CPR Certification
Critical thinking abilities
Compassionate patient care
Ultrasound-guided procedures
PACS and Epic System proficient
Diagnostic Imaging for all general categories
Vascular imaging proficient
Timeline
Sonographer
Shady Grove Fertility
01.2014 - 05.2020
Sonographer
Anne Arundel Medical Center
01.2012 - 01.2016
Fulltime Sonographer, PRN, and On-call
Mercy Medical Center
01.2010 - Current
Sonographer
Chesapeake Urology
01.2010 - 01.2014
Local Childcare Consultant
Cultural Care Au Pair
01.2006 - Current
City Ticket Office Supervisor
US Airways
01.2001 - 01.2005
City Ticket Office Customer Service Agent
US Airways
01.1999 - 01.2001
Airport Customer Service Agent
US Airways
01.1989 - 01.2001
Graduate of General Ultrasound Program -
UMBC Diagnostic Medical Sonography Program
Associate of Arts - Major in General Studies Concentration in Science
Anne Arundel Community College
Certificate earned in Travel and Business -
Wilma Boyd School of Travel And Business