Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Patricia Harman

Fort Bliss,TX

Summary

Dynamic professional with a proven track record as a Bail Enforcement Agent at Angelique's Bail Bonds, excelling in crisis management and advanced surveillance techniques. Recognized for enhancing client satisfaction and building strong relationships, while consistently improving performance through feedback and strategic decision-making. Committed to achieving results in high-pressure environments.

Overview

10
10
years of professional experience

Work History

Bail Enforcement Agent

Angelique's Bail Bonds
11.2019 - 05.2022
  • Prioritized safety during high-pressure situations by remaining calm under pressure and making quick decisions based on sound judgment.
  • Developed expertise in locating hard-to-find individuals through advanced skip tracing techniques and utilization of various databases.
  • Demonstrated professionalism in all client interactions, maintaining confidentiality while providing accurate information about ongoing cases.
  • Continuously improved personal performance by seeking feedback from supervisors, colleagues, and clients in order to identify areas for growth and development.

Sales Manager

Dollar Tree
02.2018 - 03.2019
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Sales Associate

Kangaroo Express
03.2015 - 10.2015
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

Mapco Express
02.2013 - 08.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Floor Associate

Shaw Carpet Industries
07.2012 - 07.2012
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
  • Assisted in maintaining a safe work environment by promptly reporting any hazards or safety concerns observed on the sales floor.

Education

No Degree -

Ringgold
Ringgold, GA

Skills

  • Surveillance techniques
  • Crisis management
  • Strong problem-solving aptitude

Interests

  • Cooking
  • Animal Care
  • Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
  • Crafting and DIY Projects
  • Reading

Timeline

Bail Enforcement Agent

Angelique's Bail Bonds
11.2019 - 05.2022

Sales Manager

Dollar Tree
02.2018 - 03.2019

Sales Associate

Kangaroo Express
03.2015 - 10.2015

Sales Associate

Mapco Express
02.2013 - 08.2013

Floor Associate

Shaw Carpet Industries
07.2012 - 07.2012

No Degree -

Ringgold
Patricia Harman