Summary
Overview
Work History
Education
Skills
Timeline
Generic
PATRICIA  HARRIS

PATRICIA HARRIS

San Antonio,TX

Summary

Proven to enhance customer satisfaction and loyalty at workplaces, I leveraged my liquor, beer, and wine knowledge alongside my strong multitasking abilities to efficiently manage high-volume events. A team player, I contributed to a 100% improvement in staff onboarding, demonstrating exceptional communication skills and a results-driven approach.

I am hardworking and passionate job seeker with strong organizational skills eager to secure any positions. Ready to help team achieve goals. I am ready to seek and maintain full-time / part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills with extensive knowledge. Friendly, open and committed to building customer base by providing positive service experience. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness. Communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

Overview

32
32
years of professional experience

Work History

Bartender

Colt45
08.2021 - 06.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

The Brewery
02.2019 - 10.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

Barton Boozery
04.2020 - 06.2021
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.

Bartender

Work Release
10.2015 - 09.2016
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.

Bar Manager /Bartender

MJs Tavern
02.2013 - 10.2015
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 100% improvement over prior onboarding process.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Bartender

The Garage
02.2009 - 08.2013
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Childcare Educator

Kimbis Playworld
07.2007 - 05.2009
  • Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
  • Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
  • Collaborated with parents to address individual child needs and discuss progress reports regularly.
  • Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.

Cafeteria Supervisor

Brookwood Elementary School
08.2006 - 05.2007
  • Improved employee morale through effective communication, recognition, and regular feedback on performance.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.

Childcare Educator / Assistant

Baptist Temple Daycare
06.1992 - 03.2005
  • Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
  • Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
  • Collaborated with parents to address individual child needs and discuss progress reports regularly.
  • Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
  • Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
  • Communicated with parents and other staff about student progress.
  • Maintained safety and cleanliness by sterilizing toys and surfaces.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Communicated with children's guardians about daily activities, behaviors and related issues.
  • Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.

Childcare Educator

Blessed Sacrament Catholic Academy
09.1990 - 04.1992
  • Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
  • Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
  • Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
  • Communicated with parents and other staff about student progress.
  • Enhanced children''s cognitive and social development by implementing age-appropriate activities and games.
  • Continuously updated knowledge on best practices through professional development workshops and training sessions for consistent improvement in teaching methodologies.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Coordinated schedules of activities, events, and field trips.
  • Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.

Education

High School Diploma -

Southwest High School
San Antonio, TX
06.1991

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team player attitude
  • Clear and effective communication

Timeline

Bartender

Colt45
08.2021 - 06.2022

Bartender

Barton Boozery
04.2020 - 06.2021

Bartender

The Brewery
02.2019 - 10.2021

Bartender

Work Release
10.2015 - 09.2016

Bar Manager /Bartender

MJs Tavern
02.2013 - 10.2015

Bartender

The Garage
02.2009 - 08.2013

Childcare Educator

Kimbis Playworld
07.2007 - 05.2009

Cafeteria Supervisor

Brookwood Elementary School
08.2006 - 05.2007

Childcare Educator / Assistant

Baptist Temple Daycare
06.1992 - 03.2005

Childcare Educator

Blessed Sacrament Catholic Academy
09.1990 - 04.1992

High School Diploma -

Southwest High School
PATRICIA HARRIS