PATRICIA HAY
Covington,US
Summary
Dynamic professional with a proven track record at Toyota Motor Manufacturing, excelling in quality control and team leadership. Enhanced operational efficiency through strategic process improvements and effective collaboration, driving significant productivity gains. Skilled in equipment operation and adept at problem-solving, while fostering a high-performance team environment.
Overview
15
15
years of professional experience
Work History
Team Leader
Toyota Motor Manufacturing
Georgetown, KY
01.2020 - Current
- Coordinated team efforts to streamline assembly tasks for timely project completion.
- Facilitated collaboration addressing production issues, significantly reducing downtime.
- Oversaw quality control to achieve marked improvements in production targets.
- Enhanced operational processes to uphold high industry compliance standards.
- Drove initiatives resulting in measurable workflow efficiency improvements.
- Developed strategies that increased team productivity.
- Conducted performance appraisals, providing constructive feedback and identifying improvement areas.
- Updated and maintained flow racks and dollies for better part flow.
Mail Handler
United States Postal Office
Lexington, KY
06.2017 - 01.2020
- Sorted and distributed mail accurately to enhance operational efficiency.
- Coordinated large shipments with teams, achieving seamless operational flow.
- Maintained automated processing for consistent workflow across all operations.
- Routed mail effectively to meet deadlines while improving customer satisfaction.
- Loaded letters to support expedited mail processing and delivery.
- Organized outgoing mail into bins according to postal regulations for compliance.
- Utilized handheld scanners for tracking deliveries and updating inventory levels.
- Provided mentorship to newer personnel, enhancing overall team performance.
Sales Lead
Dillard's
Lexington, KY
05.2010 - 07.2015
- Orchestrated daily store operations and security protocols to ensure business continuity and asset protection.
- Executed cash-handling procedures and drawer reconciliation to uphold financial accuracy.
- Streamlined inventory management by implementing systematic receiving and stock counting processes.
- Engaged customers by providing assistance with merchandise and product features.
- Maintained appealing merchandise displays to encourage customer purchases.
Education
Some College (No Degree) -
Kentucky State University
Frankfort, KYSkills
- Equipment operation and maintenance
- Quality control
- Operations support
- Assembly and production
- Team supervision and leadership
- Safety procedures
- Machining expertise
- Problem solving and analytical thinking
- Inventory management
- Project management
- Training and coaching
- Collaboration and teamwork
Accomplishments
- My team won a plant wide quality circle on how scrap parts are to be sorted and entered into the toyota system. I was the theme lead and responsible for creating a video that taught scrap to every team member and management personnel.
Timeline
Team Leader
Toyota Motor Manufacturing
01.2020 - Current
Mail Handler
United States Postal Office
06.2017 - 01.2020
Sales Lead
Dillard's
05.2010 - 07.2015
Some College (No Degree) -
Kentucky State University
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