Versatile and dynamic professional with extensive experience at Ojai Valley Inn, excelling in roles from Housekeeping Operations Manager to Loss Prevention Coordinator. Demonstrated expertise in customer service and health and safety compliance, with a proven track record of enhancing team collaboration and leadership. Adept at driving initiatives to achieve operational excellence and elevate guest satisfaction.
I’m currently in housekeeping, I over see that the rooms are up to Ojai valley in standard as well working with the team to achieve the fifth star for Forbes.
As Loss Prevention coordinator I assisted guest with their lost items and followed up. I also helped with their making keys, as well as following up with investigations reviewing camera footage.
Working in Ojai valley inn as a loss prevention officer my responsibility was to respond to any emergency call like property damages or injuries. As well as assist guest with lost and found.
I would work hand to hand with Sunhorse in making jewelry design, for example necklaces, bracelets and rings. Occasionally I would also do bead work.