Patricia Hernandez

· Guide employers and employees in understanding and utilizing their health care benefits.

· Provide support and clarification on invoices and billing inquiries.

· Serve as the primary liaison for a dedicated book of business, ensuring seamless communication.

· Manage and resolve high-priority issues on the employer side promptly and efficiently.

• Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.