Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Operations Support Specialist
9 Years 8 Months
Personify Health Inc | 12.2016 - 08.2026
Streamlined operational workflows to enhance efficiency and reduce response times.
Implemented process improvements that resulted in increased team productivity and accuracy.
Paid attention to detail while completing assignments.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Self-motivated, with a strong sense of personal responsibility.
Shift Manager
5 Years 8 Months
Little Caesars | 05.2011 - 01.2017
Supervised daily operations to ensure efficient service delivery and customer satisfaction.
Trained and mentored staff on best practices for food safety and preparation standards.
Implemented inventory management procedures, reducing waste and optimizing stock levels.
Coordinated team schedules to maintain adequate staffing during peak hours.
Customer Service Cashier
3 Years 5 Months
Jack in the Box | 12.2007 - 05.2011
Provided exceptional customer service, resolving inquiries and complaints promptly.
Processed customer transactions efficiently using POS systems.
Handled cash management, ensuring accurate till balances and secure transactions.
Maintained cleanliness and organization of the work area to enhance customer experience.
Quality Control Analyst
8 Months
Wildwood Packing and Cooling | 05.2009 - 01.2010
Conducted thorough inspections of products to ensure compliance with quality standards.
Managed documentation of inspection results to maintain regulatory compliance.
Inspected raw materials and finished products to verify quality and disposed of items that did not meet safety requirements.
Fruit Packer
1 Year 4 Months
Bujulian Brothers Inc | 06.2007 - 10.2008
Inspected products for quality assurance prior to packaging and shipping.
Collaborated with team members to maintain workflow efficiency and accuracy.
Enhanced packing efficiency by streamlining fruit selection and sorting processes.
Assisted in maintaining a clean and safe work environment, adhering to safety guidelines and protocols.