Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Patricia Hernandez Jimenez

Fort Lauderdale,United States
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Patricia Hernandez Jimenez

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

6
years of professional experience
4
years of post-secondary education
2
Languages

Work History

Carters Oshkosh
Davie, Florida

Assistant Store Manager
01.2022 - 04.2023

Job overview

  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Rotated merchandise and displays to feature new products and promotions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

HOPE AND HENRY
Aventura & Sawgrass, FL

Store Manager
11.2019 - 11.2021

Job overview

  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Approved regular payroll submissions for employees.
  • Completed point of sale opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Developed and implemented successful staff incentive programs to motivate employees.

Nordstrom
Aventura & Sawgrass, FL

Sales Associate
09.2017 - 11.2019

Job overview

  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

IPN

Bachelor of Arts from Hospitality
09.1984 - 05.1988

Skills

    Sales growth

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Availability
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Timeline

Assistant Store Manager

Carters Oshkosh
01.2022 - 04.2023

Store Manager

HOPE AND HENRY
11.2019 - 11.2021

Sales Associate

Nordstrom
09.2017 - 11.2019

IPN

Bachelor of Arts from Hospitality
09.1984 - 05.1988

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Patricia Hernandez Jimenez