Patricia Higley
Stanwood,WA
Summary
Dedicated volunteer with exceptional communication skills and a strong focus on community outreach. Proven ability to coordinate projects and assist with initiatives that enhance organizational effectiveness and support diverse populations.
Overview
34
34
years of professional experience
Work History
Volunteer
Camano Chapel
Camano Island, WA
04.2019 - Current
- Responsible for greeting walk in and scheduled visitors and guests, announcing their arrival with pastors and staff assuring the highest level of professionalism and confidentiality
- Responsible for answering phones, providing information, directing to proper staff or ministry destination
- Responsible for communicating and working with pastoral and administrative staff in completion of assignments and projects
- Under staff guidance, and prior to computerization of records, coordinated and assisted with reorganization of background files for easier access for updates. Only volunteer at that point with clearance to work on files
- Under staff guidance entered information into Planning Center
- Under staff guidance, coordinated and organized a better approach for notifying volunteers of updates to food handler permits
- Responsible for using multi-line phone systems, computers, copiers
- Volunteer activities include VBS, Coordination of Arts and Crafts, assisting with seasonal and special events, teaching Sunday school
- Co-coordination of Christmas Room community outreach project, working with leadership team and pastoral staff
Employment Specialist
Washington State Employment Security Department
Everett, WA
01.1992 - 03.2016
- Facilitated job placement services for diverse populations and individuals with barriers to employment.
- Developed individualized employment plans to enhance client readiness and marketability.
- Conducted workshops on resume writing, interview techniques, and job search strategies.
- Collaborated with community organizations to expand resources and support for job seekers.
- Evaluated client progress through assessments and adjusted strategies to ensure successful outcomes.
- Led initiatives to improve service delivery efficiency through streamlined processes and best practices.
- Responsible for maintaining confidential records to federal and state guidelines
Education
Bachelor of Science - Psychology And Education
University of Washington
Seattle, WASkills
Demonstrated ability to work with a diverse group of admin and staff in a professional and positive manner
Demonstrated sensitivity and understanding of the needs and issues of those who call or come in looking for a light in their darkness
Ability to organize and manage workflows to benefit staff
Experience with Planning Center, Church Center
Timeline
Volunteer
Camano Chapel
04.2019 - Current
Employment Specialist
Washington State Employment Security Department
01.1992 - 03.2016
Bachelor of Science - Psychology And Education
University of Washington