Patricia Hiller
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
32
32
years of professional experience
1
1
Certification
Work History
EZ Learn To Swim
01.2024 - 03.2025
- Managed a successful full-time swim lesson business
- Trained staff of ten swim instructors
- Taught adults and children swimming, approximately 100 to 140 swimmers per week
Director, Administration and HR Operations
SCIENCE 37
01.2021 - 12.2023
- Company Overview: Remote Offices
- Set up HR Operations team and created HR Ops processes
- Created and improved HR processes to improve the employee experience
- Led process-oriented projects and focused on continuous improvements in HR operations
- Collaborated with cross functional teams to understand business needs and communicated HRIS system capabilities
- Calculated annual bonus, merit and equity values based on eligibility and employee ratings
- Partnered with the HR team to support key functions, like onboarding, career development, performance management, promotions and terminations
- Ensured compliance and control across all HR policies
- Remote Offices
Senior Manager, Compensation Operations
JOHNSON CONTROLS, INC.
10.2012 - 07.2021
- Company Overview: (acquired TYCO INT., Princeton, NJ)
- Improved sales design process to filter, approve and execute new plan proposals on time, using Six Sigma and Prosci Change Leadership tools; incremental sales increase expected $60M; incremental operating income expected $9M; we are taking this model global
- Uniformity between and among all sales plan design projects
- Prosci Change Leadership driven
- Global sales plan collection with legal sign off(~300)
- Added 6,000 SIP eligible employees in Workday
- Managing global sales compensation data collection (SCDC) production and pay data collection: Processes documented and sample files received and reviewed
- Audit checks being developed to compare and update Workday with SCDC plan name
- Leading creation of Master Project Plan (MPP) containing over 35 sales projects with weekly report outs, updates and reporting capability
- Recommended and coordinated the creation of the LMS e-learning tool which explains the fundamentals of a quota based design sales incentive plan: 47% surveyed did not understand how their sales plan calculated
- This tool solves the issue and fills the gap
- Responsible for Workday data integrity; developed audit reports; recommended system improvements and enhancements, including the daily reminder to complete in progress transactions
- Identified and initiated Payroll Integration review and process improvement opportunities in LATAM; 10 sites with a variety of issues; pulled leadership team together; documented issues; executed solutions
- (acquired TYCO INT., Princeton, NJ)
Director of Operations, Executive Compensation and Equity
JOHNSON CONTROLS, INC.
01.2008 - 09.2012
- Company Overview: (acquired TYCO INT., Princeton, NJ)
- Supervised the global equity operations, monitor equity compensation related regulations and practices and oversees the annual grant and off cycle operations
- Coordinated all executive supplemental benefit and payroll transactions
- Manages new and ongoing processes for officer and senior executive pay verification and proper board of director authorization
- Coordinated the officer data for the Compensation Discussion and Analysis (CD&A) section of the annual proxy
- Administered payment of quarterly cash retainers to outside directors
- Leads team on compensation and proxy audits
- Launched the proxy data base, used to import executive data into the various tables in the CD&A
- Led the compensation and annual grant audit, having established numerous effective controls, earning the highest audit result designation
- (acquired TYCO INT., Princeton, NJ)
Director, Corporate Payroll Services
JOHNSON CONTROLS, INC.
01.2005 - 01.2007
- Company Overview: (acquired TYCO INT., Princeton, NJ)
- Administered pay to over 600 corporate employees
- Synchronized payroll interface for 12,000 employees, with direct staff of 2
- Lead high-level projects, managing payroll projects affecting over 100,000 employees in conjunction with HR and IT departments
- Transitioned corporate payroll system from ADP to PeopleSoft, taking advantage of existing integrated HR/PR system
- Recommended ADP source used to extract payroll data, verifying and approving year-to-date data and payroll parallel comparisons on time and accurate
- (acquired TYCO INT., Princeton, NJ)
Senior Payroll Manager/Payroll Tax Manager
SANOFI-AVENTIS PHARMACEUTICALS
01.1998 - 01.2005
- Company Overview: Bridgewater, NJ
- Dispensed pay to 10,000 domestic associates and 100 international mobility associates on in-house SAP system
- Directed department of 10 payroll professionals, supervising pay for multiple Federal ID numbers that have state withholding requirements in all states
- Managed outsourcing of payroll tax service and paystubs/W-2 printing
- Executed several timely system conversions and upgrades, ensuring payroll data accuracy
- Overhauled outdated payroll system to SAP payroll system, meeting Y2K requirements on tight project deadlines
- Merged payroll systems from 2 separate companies into new SAP payroll system, addressing strict timelines and morale concerns with departing IT staff
- Transferred 5,000 Sanofi employees into SAP HR/PR system, balancing federal, state, local taxable income, and taxes withheld data and leading payroll parallel comparisons
- Upgraded to new SAP version, testing changes to ensure project success Named one of the top 12 Finance Department performers
- Bridgewater, NJ
Senior Payroll Manager/Payroll Tax Manager
AMERIGAS PROPANE, INC.
01.1993 - 01.1998
- Company Overview: King of Prussia, PA
- Administered pay to 5,000 employees, processing pay for multiple frequencies, several Federal ID numbers, and various state withholding requirements
- Outsourced payroll functions using D&B mainframe, Managistics, and Ceridian
- Converted 3,000 employees from Managistics to D&B mainframe within 6 week period, successfully reviewing parallels and making corrections quickly
- Moved from D&B mainframe to Ceridian, supporting 5,000 employees and saving over $350,000 annually via eliminating high cost consultants supporting the D&B mainframe
- King of Prussia, PA
Education
Master of Business Administration - Finance
Temple University
Philadelphia, PABachelor of Business Administration - Accounting
Temple University
Philadelphia, PASkills
- Optimistic team player
- Cross-functional teamwork
- Service excellence
- Organized task management
- Strong attention to detail
- Quickly adjusts to new challenges
- Strategic decision-making
- Skilled in troubleshooting issues
Certification
- Six Sigma – Green Belt Certified
- Certified Compensation Professional
- Prosci Change Leadership Certified
- Prosci Change Leadership Facilitator
- Certified Equity Professional in progress; Passed Level 1 and Level 2 exams out of 3 Levels
Phone
cell, 908-881-4549
Timeline
EZ Learn To Swim
01.2024 - 03.2025
Director, Administration and HR Operations
SCIENCE 37
01.2021 - 12.2023
Senior Manager, Compensation Operations
JOHNSON CONTROLS, INC.
10.2012 - 07.2021
Director of Operations, Executive Compensation and Equity
JOHNSON CONTROLS, INC.
01.2008 - 09.2012
Director, Corporate Payroll Services
JOHNSON CONTROLS, INC.
01.2005 - 01.2007
Senior Payroll Manager/Payroll Tax Manager
SANOFI-AVENTIS PHARMACEUTICALS
01.1998 - 01.2005
Senior Payroll Manager/Payroll Tax Manager
AMERIGAS PROPANE, INC.
01.1993 - 01.1998
Bachelor of Business Administration - Accounting
Temple University
Master of Business Administration - Finance
Temple University
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