Patricia Hudepohl
Greenville/Columbia/Charleston,SC
Summary
Results - oriented sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to achieve annual sales objectives and increase the overall client base.
Overview
22
22
years of professional experience
Work History
Membership Representative
The Nielsen Company
Greenville, SC
02.2021 - Current
- Approach statistically-selected households (door to door) with or without appointment and "sell" them on importance of participating in Nielsen Ratings
- Work remotely and manage non-traditional schedule that includes evenings and some weekends
- Consistently meets or exceeds individual performance metrics of "selling" 3 or more homes on participation weekly
- Recipient of 14 Simply Excellent Awards from July, 2021 - September 2022 for recruitment, team comradery, and individual growth
Nano Membership Representative
The Nielsen Company
Charleston, SC
07.2019 - 02.2021
- Recruit, install, and maintain Nano/Code Reader in select households to measure their viewing habits
- January, 2020 - #1; February & November - #2; September, 2020 - #4 out of 54 representatives across country in performance metrics. Recognized by Simply Excellent Award for achievements
- June - September, 2020 - Assist 2 coworkers in resolving chronic faulting homes. Receive "Going Above and Beyond" Award from Manager for being leader in Charleston market
- Assign 19 optional equipment upgrades, 16 agreed, 3 opted to keep current equipment
- October, 2020 - Assign & successfully extend participation of 3 current households in Charleston market
- October/November, 2020 - one of 2 representatives in Charleston market chosen to recruit by phone due to COVID
- Charleston market ranks #2 out of 14 for household performance in December, 2020
- Key player in helping Charleston Market achieve highest household performance rate in 2 years with 92% in November, 2019
Membership Representative
The Nielsen Company
Greenville, SC
01.2017 - 07.2019
- Sign average of 3.00 for first quarter of 2019
- MR Derby Contest winner of $1000 for signing 34 homes in 3 months
- Winner of 6 Simply Excellent Awards for ranking as one of top 10 recruiters in South Region, #2 in June, 2018 and #1 in September, 2018. Also achieved highest recheck conversion rate in September, 2018
- Continuously meets or exceeds quota of 3 recruits per week through cold call visits
- Recruit 67% of Greenville Market households from June, 2018 - August, 2018
- Collects demographic and media data by conducting in person interviews via laptop computer
- Confirms and attends installations in order to transition household to Nielsen Field Representative
- Mentors new Membership Representatives by providing recruitment tips and support in field
- Assists Market Manager in conducting group calls with Membership and Field Representatives on their goals for week
Audio Membership Representative
The Nielsen Company
San Jose, CA
06.2015 - 02.2017
- Increase consent rates from 11% in June, 2015 to 56.5% in May, 2016; only membership representative in 3 person market for 6 months
- Production average 4.39 from 12/1/15 - 5/1/16, all measured metrics in green
- Consistently ranked among top 25 Membership Representatives across country, #5 for August, 2015 media month
- Continuously meets or exceeds quotas of 3 recruits per week, top 3 in West region
- Recruits culturally diverse population to participate in Nielsen Ratings, many of whom are new to U. S. and Nielsen
- Collects demographic information via laptop computer and assigns equipment to household panelists
- Assists in interviewing 2 prospective candidates through Nielsen "Ride Along" program in 2016
Membership Representative
The Nielsen Company
Cincinnati, Ohio
10.2013 - 06.2015
- Successfully cold called over 190 randomly selected households to participate in Nielsen TV Ratings since October, 2013
- Winner of Simply Excellent Award for exceptional recruiting during Fall of 2014, which contributed to winning Ratings Sweeps in Mid East Region
- Winner of Gold Award in Spring of 2015 for achieving highest number of recruits in week
- Continuously meets or exceeds quota of 2.4 sign average per week, mine being 3.4 as of May, 2015
- Creates and presides over presentations during quarterly meetings, most recent being device collection discussion in March, 2015
- Collects demographic and media data by conducting in person interviews via laptop computer
- Confirms and attends installations in order to transition household to Nielsen Field Representative
Research Supervisor
Westat Research Corporation
Cincinnati, Ohio
11.2008 - 03.2013
- Train 120 yearly and mentored 40 field staff in administration of National Assessment to grades 2 through 12
- Recruit private schools to participate in national test, which increased involvement by 90% cooperation rate, highest since 1969
- Cultivate and establish good relationships with school administrators, teachers, and students
- Perform sampling procedures on student data
- Customize and send assessment informational packets to school administrators
- Collaborate with field director and research design team on assessment administration
- Submit detailed records of daily activities through online database
- Arrange and lead individual as well as weekly group conference calls with field staff
Small Business Owner
Patty's Petals
Cincinnati, OH
01.2002 - 05.2010
- Develop landscape business with primary emphasis on maintenance and flower design
- Solicit and develop 20 new business accounts by cold calling and networking
- Create custom landscape packages for clients including purchasing, installing and design
Manage business finances, including billing of products and services
Education
Bachelor of Science - Marketing
Northern Kentucky University
Highland Heights, KYSkills
- Strong interpersonal skills
- Energetic and Self Motivated
- Excellent communication skills
- Driven work ethic
- Motivated Team Player
- Superior organizational skills
Timeline
Membership Representative
The Nielsen Company
02.2021 - Current
Nano Membership Representative
The Nielsen Company
07.2019 - 02.2021
Membership Representative
The Nielsen Company
01.2017 - 07.2019
Audio Membership Representative
The Nielsen Company
06.2015 - 02.2017
Membership Representative
The Nielsen Company
10.2013 - 06.2015
Research Supervisor
Westat Research Corporation
11.2008 - 03.2013
Small Business Owner
Patty's Petals
01.2002 - 05.2010
Bachelor of Science - Marketing
Northern Kentucky University
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