Patricia Hudson
Spring,TX
Summary
Pragmatic Cash Applications Specialist with excellent skill researching issues and conducting quality audits. Dedicates exceptional attention to detail, dynamic analysis skills and dedication to customer service. Smart and versed in accounting applications.
Overview
13
13
years of professional experience
Work History
Cash Applications Specialist
Royal Baths Manufacturing Company
07.2016 - 08.2023
- Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations.
- Used Excel, Hyphen and Citrix to keep track of all data.
- Contacted customers regarding past due balances.
- Researched and rectified unapplied cash items.
- Mentored newly hired employees and interns to educate about corporate policies, procedures and departmental workflow.
- Processed incoming cash receipts in such forms as check, ACH and wire to customer accounts.
- Analyzed customer accounts to catch discrepancies before major issues occurred.
- Handled most issues and escalated those requiring manager involvement to correct contacts.
- Applied cash and wires to corresponding customer accounts based on remittance details provided by customers.
- Identified and communicated customer payment discrepancies and worked directly with collections team for research and resolution.
- Filed reports and posted daily batches in system.
- Used data entry skills to accurately document and input statements.
- Maintained accurate records of customer payments.
- Utilized various software programs to process customer payments.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Senior Payroll Specialist
First Star HR
06.2010 - 06.2016
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Reviewed time records for 100+ employees to verify accuracy of information.
- Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Created new hire and termination documents for payroll.
- Resolved payroll discrepancies quickly and successfully.
- Maintained strict confidentiality of all payroll information and records.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Processed timecards and payroll data for team of employees.
- Maintained confidentiality of employee records and payroll information.
Education
High School Diploma -
Klein High School
Klein, TXSkills
- Accurate Recordkeeping
- Payment Research
- Account Updating
- Transaction Posting
- Month-End Closings
- Process Improvement Initiatives
- Mail Sorting and Correspondence
- Verify Data
- Process Payments
- Discrepancy Reconciliation
- Collections
- Strategic Initiatives
Timeline
Cash Applications Specialist
Royal Baths Manufacturing Company
07.2016 - 08.2023
Senior Payroll Specialist
First Star HR
06.2010 - 06.2016
High School Diploma -
Klein High School
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