Patricia Hurley

• Collaborate with team members and client to develop educational strategies for new and existing instructional content for Department of Homeland Security and Transportation Security Administration
• Created instructional content including instructor guides, student guides, supplemental training materials such as quick reference guides, web-based training, and other training content, as required by client

Curricula Development

CTSIB – Team leader for the technical development for multi-year revamp of TSA compliance and inspection curriculum

• Selected and modified existing instructional materials and developed new instructional materials for
• Planned and initiated training outlines and online instruction modules by conducting task and learner analyses.
• Led consultation meetings with clients at multiple levels of TSA leadership to define requirements for creating innovative training programs and content
• Developed course outlines, documentation and assessment strategies to maintain instructional design direction.
• Worked with subject matter experts to identify target audience's training needs
• Evaluated level 2 statistical outcomes from new course validation event
• Co-drafted final course validation report for delivery to client
• Winner of 2023 GDIT Merit award and bonus for program excellence

CTSIB T3 – Created materials and provided in-person training for T3 (Train the Trainer) for TSA instructor course for new instructors prior to course implementation

• Created print training materials from final course draft to train new instructors on updated CTSIB course
• Delivered in-person T3 trainings for newly designated instructors
• Developed training template for TSA to delivery T3 training in-house
• Developed master template of T3 training to be used as the template for future T3 training development

PWP – Part of development team to create from scratch soft-skills communication course for TSA employees located at TSA Headquarters

• Implemented task analysis for both soft-skills and new skills training courses
• Developed instructional goals and learning outcomes agency wide communication and public speaking course
• Created all supporting content (instructor guides, student guides, supplemental training materials)
• Developed thorough design documents and training plans utilizing effective instructional methods.
• Attended regular project team meetings to provide regular status updates on activities and identify any issues or challenges.
• Conducted QA checks for all instructional media to verify instructionally sound content.

• Worked with UT-McCombs professors to develop new graduate level data analytics course for new online MBA program
• Collaborated with professors to develop and align course learning outcomes for MBA level data analytics course
• Suggest relevant educational resources and appropriate instructional methodology for impactful online delivery of content
• Document design decisions and assist with the preparation of documentation for partner approval as appropriate
• Revise all content for Plain Language and learning alignment
• Manage project timeline and delivery for each assigned course from an assignment, through copyediting to asset build to course build and quality assurance processes
• Collaborate extensively with the course development team to ensure the quality and consistency of each course
• Work with Senior Learning Architect/Project Managers to ensure all deadline dates are met throughout the design and development process

• Collaborated with SNHU faculty to re-design current F2F 'History of Modern China' course for full online delivery as part of SNHU’s 2022 online course re-design initiative

• Reviewing previously built competency-based programs to aid individuals in refugee camps to gain workforce readiness skills and certifications
• Mentored new Learning Architects to project plans, expectations, and processes
• Worked alongside new LAs as they revised their first full course to ensure quality and timeliness

• Develop and design online learning modules for Adult Learners and Professional
• Work with software developers to design online learning platform for web and phone app
• Develop user testing protocol for MVP product
• Designed learning interface for suite of online job skills software
• Creates in-depth industry research background on demand for corporate job interviewees
• Direct reports (contractors): 6

• Collaborated with full-time and adjunct faculty (SME) to update existing online courses and transfer current f2f courses to full-online instruction
• Suggest relevant open educational resources and appropriate instructional methods for online delivery of content
• Built online tutorials and course materials utilizing a variety of online learning software
• Mentored full-time and adjunct faculty through structured professional development training program for online teaching
• Applied the underlying principles of Quality Matters and the Quality Matters Rubric to new online course submissions
• Incorporated correct application of the QM Rubric to division wide current course review process
• Communicated constructive feedback and worked with SME to ensure the course met QM standards prior to online course release

• Supervised and managed reference services (reference desk)
• Provided research services (annotated bibliographies) for faculty research
• Collection development for Psychology, Business, Education and STEM divisions
• Created and delivered engaging face to face and online instruction
• Developed embedded online library and research instruction for School of Professional Studies and MBA programs
• Developed online tutorials for embedding into online courses
• Face to face and online instruction
• Liaison areas: STEM, Business, MBA, School of Professional Studies and MS-Counseling Psychology
• Direct reports (librarians and student workers): 12