Patricia Jackson
Ocala,United States
Summary
Dynamic Dental Assistant and Event Project Manager with a proven track record of enhancing patient satisfaction and streamlining event execution. At Go Tu, leveraged cross-training capabilities and complex problem-solving skills to optimize operations, achieving significant improvements in efficiency. Skilled in electronic charting and patient relations, consistently exceeding employer expectations through innovative solutions and effective communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dental Assistant
Go Tu (agency)
02.2022 - Current
- Maintained a clean and sterile work environment to prevent cross-contamination.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
- Assisted in emergency dental procedures, providing critical support in high-pressure
- Collaborated with dental team to develop treatment plans, ensuring patient needs were met comprehensively.
Event Project Manager
Self
03.2014 - 04.2021
- Managed cross-functional teams to ensure seamless coordination between various departments for successful event execution.
- Implemented innovative solutions to address common challenges faced during the event planning process, such as last-minute changes or unexpected obstacles.
- Conducted thorough post-event evaluations for continuous improvement in future
- Organized large-scale corporate events, consistently exceeding client expectations in terms of quality and value for money.
- Delivered outstanding results on tight timelines by efficiently multitasking under pressure while maintaining a keen attention to detail.
- Utilized strong interpersonal skills to build and maintain positive relationships with clients, vendors, and stakeholders.
- Maximized event attendance by creating targeted marketing campaigns across multiple platforms.
- Negotiated favorable contracts with vendors, securing top-quality products/services at discounted rates for clients.
- Developed comprehensive event timelines, effectively prioritizing tasks to meet critical deadlines.
- Coordinated florists, photographers, and musicians for events.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Implemented protocols and procedures to effectively manage planning process.
Education
Associate In Physical Therapy - Physical Therapy
College of Central Florida
Ocala, FLDental Assistant (EFDA) - Dentistry
Greater Orlando School Of Denistry
Orlando, FL10.2020
Diploma -
Wildwood High School
Wildwood, FL05.2008
Skills
- Appointment Scheduling
- Patient Scheduling
- Cross-Training Capabilities
- Electronic Charting
- First Aid Training
- Proficient in Software
- Complex Problem-Solving
- Patient Relations
Certification
- Certified Dental Assistant
- RDA - Registered Dental Assistant
Timeline
Dental Assistant
Go Tu (agency)
02.2022 - Current
Event Project Manager
Self
03.2014 - 04.2021
Associate In Physical Therapy - Physical Therapy
College of Central Florida
Dental Assistant (EFDA) - Dentistry
Greater Orlando School Of Denistry
Diploma -
Wildwood High School
- Certified Dental Assistant
- RDA - Registered Dental Assistant
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