Summary
Overview
Work History
Education
Skills
Timeline
Patricia Jefferson

Patricia Jefferson

Fredericksburg,VA

Summary

Driven Office Administrator with proven expertise in office administration and time management, honed at CCPS and Caroline County Public Schools. Excelled in customer engagement and administrative support, significantly enhancing team productivity and efficiency. Demonstrated leadership and collaboration, adept at driving projects to completion with meticulous attention to detail and a strong work ethic.

Overview

24
24
years of professional experience

Work History

Office Administrator

CCPS
07.2013 - 07.2015
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.

School Bookkeeper/Office Secretary

Caroline County Public Schools
08.1991 - 07.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

General Secretary - Clerical

Woodridge Business Institute, Woodbridge, VA
06.1992

Skills

  • Time Management
  • Office Administration
  • Administrative Support
  • Database entry
  • File Organization
  • Customer Engagement
  • Verbal Communication
  • Mail handling
  • Bookkeeping
  • Telephone reception
  • Document Scanning
  • Leadership and supervision
  • Scheduling appointments
  • Scheduling
  • File Maintenance
  • Inbound phone call handling
  • Supply Inventory
  • Meeting Coordination
  • Mail Routing
  • Billing oversight
  • Computer Skills
  • Customer Service
  • Teamwork and Collaboration
  • Task Delegation
  • Performance Evaluations

Timeline

Office Administrator - CCPS
07.2013 - 07.2015
School Bookkeeper/Office Secretary - Caroline County Public Schools
08.1991 - 07.2015
Woodridge Business Institute - General Secretary, Clerical

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Patricia Jefferson