Patricia Jenkins

• Maintained a clean and sanitary work environment, adhering to strict hygiene standards for food safety compliance.
• Prepared therapeutic diets according to specific instructions from dietitians or healthcare providers.
• Monitored food quality and freshness throughout day.
• Cleaned and organized kitchen, dining and service areas.
• Assisted with preparation and serving of food in line with established nutrition guidelines.
• Processed customer payments and balanced cash drawers.
• Verified prepared food met standards for quality and quantity before serving to customers.

• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Collected room deposits, fees, and payments.
• Took reservations over phone, in person, and via computer for guests and provided confirmation information.
• Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
• Mentored new hires on best practices at the front desk ensuring they were properly trained and equipped to excel in their roles.
• Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.

• Same as listed above

Family owned resort consisting of 3 mountain lodges. I was cross trained to work wherever necessary over the years. I worked Front Desk, Gift Shop, Housekeeping, Laundry, Server, and Bartender. Standard duties at all positions. Extremely fast paced environment.

I started as a Teller and over the years worked in New Accounts, Loan Processor, Mortgage Loan Processor and Closer, and lastly Office Supervisor. I left this field during the financial crash in 2008.