Patricia Johnson
San Dimas,CA
Summary
Healthcare professional equipped with extensive experience in patient navigation and care coordination. Known for improving patient and family experiences through effective communication and resource optimization. Strong team collaborator with focus on achieving desired results while adapting to changes in individual healthcare needs.
Experienced with patient navigation and hospice care coordination. Utilizes critical thinking and effective interdisciplinary communications to address and resolve patient issues effectively. Demonstrates expertise in patient advocacy and critical problem solving.
Overview
21
21
years of professional experience
Work History
Nurse Navigator
Huntington Hospital, Magnet Hospital
01.2015 - 11.2022
- Coordinated appropriate and efficient delivery of healthcare services to promote optimal outcomes by assessing and matching unmet needs with referrals and support services.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless communication and continuity of care.
- Built partnerships with local agencies and groups to assist with patient care, support or educational needs.
- Provided information about health system navigation, patient rights, and health information privacy.
Charge Nurse Surgical Services
Huntington Hospital, Magnet Hospital
12.2004 - 01.2015
- Providing guidance and support to help staff, patient and families through challenging situations as they arise.
- Insuring that patients, equipment, medications and staff come together seamlessly through all needed processes.
- Optimized patient satisfaction through timely response to concerns and effective communication among physicians,staff and ancillary departments
Hospice Registered Nurse Case Manager
Pathway Home Health and Hospice
01.2002 - 08.2004
- Assessed clients needs in home/facility as related to symptom management and control.
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
Education
Master of Arts - Psychology
Saint Mary's College of California
Moraga, CAAssociate of Arts - Health Services Administration
Saint Mary's College of California
Moraga, CASt Vincent's College of Nursing/Loyola Marymount
Skills
- Pain assessment, pain control
- End of life care
- Palliative care symptom management
- Interdisciplinary collaboration
- Interpersonal and written communication
- Relationship building
- Empathy
Timeline
Nurse Navigator
Huntington Hospital, Magnet Hospital
01.2015 - 11.2022
Charge Nurse Surgical Services
Huntington Hospital, Magnet Hospital
12.2004 - 01.2015
Hospice Registered Nurse Case Manager
Pathway Home Health and Hospice
01.2002 - 08.2004
Master of Arts - Psychology
Saint Mary's College of California
Associate of Arts - Health Services Administration
Saint Mary's College of California
St Vincent's College of Nursing/Loyola Marymount
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