Patricia Johnson
Brunswick
Summary
Professional food service manager with comprehensive knowledge in food safety, inventory management, and customer satisfaction. Strong focus on team collaboration and achieving results, adaptable to changing needs. Possess leadership skills, problem-solving abilities, and proactive approach to operations. Reliable and driven to exceed expectations in fast-paced environment.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Food Nutrition Assistant Manager
Glynn County Schools
08.2022 - Current
- Assist with preparation and serving of food in line with established nutrition guidelines.
- Assist in maintaining a clean and organized kitchen, adhering to food safety regulations.
- Democrats flexibility in adapting to schedule changes or additional assignments as needed in a fast-paced environment.
- Coordinates with kitchen staff member(s) effectively, ensuring smooth operations during breakfast and lunch service hours.
- Maintaine food and sanitation standards to prevent food-borne illness and promote health.
- Assist in overseeing assignments to drive operational excellence.
- Maintaine positive student and staff relations by addressing problems head-on and implementing successful corrective actions.
- Verify accuracy of all deliveries against invoice.
- Receive perishable/nonperishable food and milk deliveries in PrimeroEdge.
- Stock received perishable/nonperishable food items with added written received date.
- Receives payments from students, staff and visitors during lunch service.
- Enter funds received into PrimeroEdge for daily deposit and prepare deposit slip.
- Forcast, prepare, record in PrimeroEdge After School Snacks.
- Assistant Manager with End of Month paperwork and inventory.
- Verify Lunch Count spreadsheet is completed with students lunch choice.
Food Nutrition Food Assistant
Glynn County Schools
08.2021 - 05.2022
- Reduced food waste by closely monitoring inventory levels and ensuring proper rotation of perishable items.
- Wiped down kitchen counters and used sanitizing products to remove grime.
- Addressed student and staff complaints to verify satisfaction.
- Processed payments for lunch service and provided customers with change.
- Provided off-site breakfast service for High School Students .
- Prepared for lunch service all breads and desserts.
Staffing Coordinator
Goodwill Staffing
02.2017 - 07.2021
- Hired and advised over 100 new personnel and oversaw all staffing operations
- Accurately prepared weekly payroll and tracking data using ADP system
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties
- Collaborated with cross-functional departments to manage and maintain Staff Suites and GPA System reporting
District Manager
The Brunswick News
11.2016 - 02.2017
- Recruited and trained contractors on distribution procedures, routes, and circulation logistics
- Established, reviewed, and updated territory boundaries and distribution routes to maximize service while effectively controlling expenses
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations
Customer Service Representative
Nalley Auto
06.2012 - 11.2016
- Company Overview: GMC/Honda Customer Service Representative
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
- Answered constant flow of customer calls with minimal wait times
- Reviewed order slips picked products and staged merchandize to be shipped
- Collected customer feedback and made process changes to exceed customer satisfaction goals
- GMC/Honda Customer Service Representative
Order Fulfillment Supervisor
Messianic Vision & It's Supernatural
04.2003 - 02.2012
- Oversaw and motivated team of 20+ employees in warehouse to increase efficiency by 95%
- Printed daily orders in batches
- Created and managed an efficient workflow
- Prepared for and counted yearly multi-million dollar inventory
- Received all inbound shipments; along with preparing daily packages and freight for pickup from UPS, USPS, FedEx and UPS Mail Innovations
- Used industry specific software (MPX, Endicia, UPS World Ship)
- Maintained warehouse equipment
Assistant Manager/ Sales Clerk
Welcome Home
06.1999 - 04.2003
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Opened and closed store 4 times weekly by balancing cash registers and receipts
- Created and constructed product displays to attract customers to new products
Education
High School Diploma -
Glynn County Night School
Brunswick, GaSkills
- Scheduling
- Vendor Relations
- Inventory Control
- Employee Relations
- Team Leadership
- Food Preparation and Safety
Activities
In my spare time, I enjoy baking and decorating cakes for special occasions such as birthdays and various celebrations.
Certification
Servesafe Certification
MIT Program
Timeline
Food Nutrition Assistant Manager
Glynn County Schools
08.2022 - Current
Food Nutrition Food Assistant
Glynn County Schools
08.2021 - 05.2022
Staffing Coordinator
Goodwill Staffing
02.2017 - 07.2021
District Manager
The Brunswick News
11.2016 - 02.2017
Customer Service Representative
Nalley Auto
06.2012 - 11.2016
Order Fulfillment Supervisor
Messianic Vision & It's Supernatural
04.2003 - 02.2012
Assistant Manager/ Sales Clerk
Welcome Home
06.1999 - 04.2003
High School Diploma -
Glynn County Night School
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