Patricia Jones
Jacksonville,FL
Summary
Actively seeking a part-time customer service/administrative support position. Determined Business Owner with commitment to excellence and more than 20 years of experience. Effective collaborator promoting customer satisfaction and communication.
Overview
49
49
years of professional experience
Work History
Executive Director
Melaleuca
Jacksonville, FL
02.2020 - Current
- Ensured customer satisfaction to live longer healthier lives with our products.
- Worked closely with organizational leadership and directors to strategically affect operational direction.
- Drove strategic improvements to enhance customer service satisfaction.
- Fostered work culture of collaboration and inclusion to increase morale.
- Refer and train business builders.
- Help customers shop for biodegradable natural products.
- Updated and maintained membership database on consistent basis
Director
ADARE Ministries, Inc
Jacksonville, FL
12.2006 - Current
- Directed 56 team leaders to achieve programs and long-term operations and business goals.
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
- Established systems were everyone won.
Senior Pastor
Redeemed Church Ministries, Inc.
Jacksonville, FL
03.2009 - 10.2020
- Oversaw administration and management of all areas of ministry.
- Provided crisis response and counseling to church members.
- Coordinated and spearheaded programs to increase church members' service throughout community.
- Officiated special services such as weddings, funerals, baptisms and nursing home services.
- Increase church membership by 75% in 2 years.
- Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out ministry mission.
Administrate Assistance
CCBorden Construction
Jacksonville, FL
03.2007 - 07.2009
- Keyed administrative expense check requisitions into AP Disbursement System
- Prepared control logs
- Operated check signing machine, matched Disbursement System
- Prepared Control logs, operated check sighing machine, and matched Checks to copies for specified requesters
- Also keyed PHS Provider Interim Payments and 1099 transactions.
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
Receptionist
Manpower Temporary Services
Jacksonville, FL
02.2007 - 10.2007
- Represents company in professional manner while answering phone, directing callers and greeting customers by performing following duties
- Answers all incoming calls on 4 lines in timely and professional manner
- Routes calls to appropriate department or individual
- Assists callers with general questions
- Greets and announces office visitors
- Retrieves and distributes messages from general delivery voicemail
- Assists with scanning files, properly filing documents and evaluating accuracy of location of previously filed documents
- Provides administrative support to various departments as needed.
Consultant
Mary Kay Cosmetics
04.1991 - 01.2007
- Personal Business which involves marketing, auditing, accounting, bookkeeping, database management, emailing, contacting customers, reconciling statements, tax processing, managing over 15 other independent consultants, accomplishing goals within deadline, fast paced responses to customer's needs, and time management.
- Increased team performance with incentives and training.
- Collaborated with teams to define, strategize and implement marketing and web strategies
- Analyzed problematic areas to provide recommendations and solutions
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities
Education
Business - Business Administration And Management
Jones College - Jacksonville
Jacksonville, FL2017
Theology - Theology
Liberty University
Lynchburg, VA2014
Clerical studies (data entry, word processing, typing, alpha numerical filing and - undefined
Center for Innovative Training and Education
1989
Associates - Business
Florida Junior Colleges
1985
Skills
- Valid Driver's License
- Event Planning
- Clerical Support
- Issue Resolution
- Data Recording
- Calendar Management
- Innovation and Creativity
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Some people dream of success while others wake up and work.
Unknown
Timeline
Executive Director
Melaleuca
02.2020 - Current
Senior Pastor
Redeemed Church Ministries, Inc.
03.2009 - 10.2020
Administrate Assistance
CCBorden Construction
03.2007 - 07.2009
Receptionist
Manpower Temporary Services
02.2007 - 10.2007
Director
ADARE Ministries, Inc
12.2006 - Current
Consultant
Mary Kay Cosmetics
04.1991 - 01.2007
Business - Business Administration And Management
Jones College - Jacksonville
Theology - Theology
Liberty University
Clerical studies (data entry, word processing, typing, alpha numerical filing and - undefined
Center for Innovative Training and Education
Associates - Business
Florida Junior Colleges
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