Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Patricia Jones

Hamilton,New Jersey

Summary

Strategic sales leader with over 8 years of experience in data analysis and operational improvement. Demonstrates a proven track record of driving business growth through effective sales execution and change management. Excels in leveraging data insights to enhance efficiency and foster cross-team collaboration, consistently achieving measurable results. Core competencies include strong communication, leadership, and the ability to align cross-functional initiatives with organizational objectives.

Overview

8
8
years of professional experience

Work History

Mobility Acquisition Sales Executive II

AT&T Business
Mid-Atlantic , States
05.2024 - Current
  • Drive revenue through B2B sales of AT&T's business solutions.
  • Identify new business opportunities within the mid-market segment: NJ, PA, and DE.
  • Build and nurture relationships with decision-makers and stakeholders for prospective and existing clients.

Area Retail Sales Manager - Indirect

AT&T Retail
Philadelphia, PA
09.2022 - 05.2024
  • Analyzed performance data and trends to implement strategies that drove a 48% annual increase in gross business adds.
  • Built and maintained partnerships with authorized retail principals to enhance operational productivity and collaboration across six partners.
  • Utilized data-driven decision-making to optimize market share and align initiatives with organizational goals.

Battleship Retail Store Manager

AT&T Mobility
Wyncote, PA
03.2020 - 10.2022
  • Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Monitored store performance metrics, including sales, profitability and customer service ratings.

Retail Store Manager

AT&T Mobility
Levittown, PA
03.2019 - 02.2020
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Trained and mentored associates to teach daily tasks and procedures.

Assistant Store Manager

AT&T Mobility
Burlington, NJ
03.2018 - 02.2019
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.

Retail Sales Consultant

AT&T Mobility
Lawrenceville, NJ
11.2016 - 03.2018
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Cross-sold products and services to increase average transaction value.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.

Education

Dual Bachelor's Degree - Behavioral Neuroscience Psychology, Biological Sciences

Fairleigh Dickinson University
05-2013

Skills

  • Performance management
  • Training and development
  • Sales and marketing strategies
  • Sales pipeline management
  • Sales analytics
  • Business development
  • Lead generation
  • Sales expertise
  • Customer relationship building
  • Client presentations

Accomplishments

  • 2x AT&T Summit Winner
  • Mentor for AT&T Ohio/PA Market LEAD Program
  • VP for AT&T D&I Initiative RISE

Timeline

Mobility Acquisition Sales Executive II

AT&T Business
05.2024 - Current

Area Retail Sales Manager - Indirect

AT&T Retail
09.2022 - 05.2024

Battleship Retail Store Manager

AT&T Mobility
03.2020 - 10.2022

Retail Store Manager

AT&T Mobility
03.2019 - 02.2020

Assistant Store Manager

AT&T Mobility
03.2018 - 02.2019

Retail Sales Consultant

AT&T Mobility
11.2016 - 03.2018

Dual Bachelor's Degree - Behavioral Neuroscience Psychology, Biological Sciences

Fairleigh Dickinson University

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