PATRICIA JONES
HEARTLAND,TX
Summary
Efficient Practice Assistant recognized for high productivity and the ability to complete tasks smoothly. Specialized in patient scheduling, medical billing, and records management. Excel in communication, time management, and adaptability, ensuring seamless operations within healthcare settings. Prioritize confidentiality and empathy to support patient needs effectively.
Overview
30
30
years of professional experience
Work History
MEDICAL PRACTICE ASSISTANT
PARKLAND SOUTHEAST DALLAS HEALTH CENTER
DALLAS, TEXAS
10.1994 - 06.2024
- Provided administrative support to physicians and other healthcare staff.
- Answered questions from patients regarding their treatment plans or medications prescribed by physicians.
- Created reports from patient data using various software programs such as Microsoft Excel.
- Scheduled appointments, answered phones, and responded to emails in a timely manner.
- Maintained accurate records of patient information in accordance with HIPAA regulations.
- Performed quality assurance reviews of patient files prior to submission for review by physician staff.
- Processed payments and maintained financial records related to billing and collections.
- Maintained confidentiality when handling sensitive medical information or discussing patient cases with colleagues.
- Assisted with the preparation of patient charts for upcoming appointments.
- Coordinated outreach events such as health fairs or screenings sponsored by the practice.
- Facilitated communication between patients, physicians, and other healthcare professionals.
- Managed daily operations including filing paperwork, managing calendars, and scheduling meetings.
- Greeted patients upon arrival, collected medical history, and verified insurance coverage.
- Handled telephone calls, meeting plans and conference organization requirements.
- Corresponded daily with clients, insurance adjusters, doctors and attorneys.
Education
High School Diploma -
W.W. SAMUEL HIGH SCHOOL
DALLAS TEXAS05-1977
Skills
- Meeting coordination
- Report generation
- Billing and invoicing
- Document preparation
- Travel arrangements
- Calendar management
- Multi-line switchboard
- Administrative support
- Confidentiality
- Client communication
- Scheduling/Planning
- Client service and support
- Billing statements
- Client billing
Timeline
MEDICAL PRACTICE ASSISTANT
PARKLAND SOUTHEAST DALLAS HEALTH CENTER
10.1994 - 06.2024
High School Diploma -
W.W. SAMUEL HIGH SCHOOL
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