Patricia Juarez
Fresno,CA
Summary
Positive professional with experience in housekeeping and customer service, notably at California Armenian Home. Excelled in maintaining high standards of cleanliness and guest satisfaction with a smile, skills in residential cleaning and customer-oriented interactions.
Overview
4
4
years of professional experience
Work History
Housekeeper
California Armenian Home
2023.08 - Current
- Cleaned and stocked +/-25 guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maneuvered beds, sofas, and other furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Adhered to professional house cleaning checklist.
- Verified cleanliness and organization of storage areas and carts.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Polished fixtures to achieve professional shine and appearance.
- Sorted, laundered and put away various laundry items.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Member Frontline Cashier
Walmart
2021.01 - 2023.07
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Cross-trained and backed up other customer service managers.
- Exhibited high energy and professionalism when dealing with clients and staff.
Childcare Provider
YMCA Early Learning Center
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group for 12+ years.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Introduced children to educational games and activities to boost learning.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Assisted in potty training and other daily hygiene activities to support child development.
- Liaised with parents and guardians to discuss child progress.
- Monitored children's group activities to verify safety and wellbeing.
- Developed age-appropriate activities and crafts to engage children.
- Documented growth and development to 40-50 children at a time.
Education
Child Development
Fresno City College
Fresno, CASkills
- Housekeeping
- Infection Control
- Customer-Oriented
- Laundry Management
- Residential Cleaning
Timeline
Housekeeper
California Armenian Home
2023.08 - Current
Member Frontline Cashier
Walmart
2021.01 - 2023.07
Childcare Provider
YMCA Early Learning Center
Child Development
Fresno City College
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