Patricia Kasper

• Early mornings baked fresh muffins, scones & pastries for shop.
• Made confections by hand and ordered ingredients from suppliers.
• Made 5-10 different chocolate confections on a daily basis for display cases. Made specialty ordered chocolates due that day.
• Packaged chocolate items for delivery or pickup.
• Maintained strict adherence to food safety standards during all stages of production, ensuring top-notch product quality.
• Participated in trade shows and tasting events, promoting brand exposure and attracting new clientele.
• Implemented cost-saving measures while maintaining product quality, contributing to increased profitability.
• Trained new employees on company protocols, safety procedures and chocolate making techniques resulting in seamless integration into the team.
• Currently work part-time on specialty orders.

Relocated to New York to work with Family in New Restaurant

• Carefully interviewed, selected, trained, and supervised staff.
• Managed daily operations including ordering of food and supplies to ensure a high level of efficiency, consistency, and quality in both food and service.
• Met, greeted, and encouraged feedback from 20+ customers daily and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.

• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems which improved document organization and management
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Responsible for answering calls from (800) telephone number listed on all Milk cartons from children in surrounding areas who felt they were in dangerous situations and from others reporting suspected child abuse; took information & scheduled local law enforcement agencies in specific areas to go out and do welfare checks; If found to be valid arrangements were made to get child/children into safety.
• Scheduled Monthly Board Meetings with all the different Agencies and other office meetings and client appointments for staff teams.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Worked on Outreach programs with surrounding communities educating them with different written materials and getting supplies/materials donated.

• Enhanced attorneys productivity by efficiently managing schedules, arranging luncheons and dinners with clients, scheduling meetings and appointments, preparing all documents & correspondence on the Compos computer system.
• Coordinated travel arrangements for attorneys and clients attending out-of-town conferences or meetings with minimal disruption to their schedules.
• Strengthened attorney-client relationships through empathetic listening skills, clear communication, and prompt follow-up actions.
• Clients and other attorneys at Firm requested my services for their larger investment deals.
• Composed dictated correspondence and legal documents with Court Reporting machine.
• Asked to relocate to West Coast to work in new office.