Patricia Kelly
Pasadena,CA
Summary
Results-driven professional with extensive experience in technology consulting and process improvement, demonstrated through the successful integration of cutting-edge technology at Latham & Watkins. Proven ability to lead cross-functional teams, significantly enhancing operational efficiency and client satisfaction. Expertise in strategic planning and innovative AI solutions has resulted in substantial advancements in practice support services. Committed to leveraging technology to drive continuous improvement within organizations.
Overview
14
14
years of professional experience
Work History
Director of Practice Support & Client Services
Latham & Watkins
Los Angeles, CA
01.2024 - Current
- Directed a large, cross-functional global team in eDiscovery and practice technology integration, ensuring seamless operations, and strategic alignment with organizational goals.
- Tailored and customized technology implementation strategies to align with client needs, enhancing service delivery, and client satisfaction.
- Shared expertise and advised clients on innovative technological solutions, including Artificial Intelligence advancements, to boost service efficiency and engagement.
- Developed and executed strategies to refine the effectiveness of practice support, driving operational excellence.
- Managed budget planning to ensure alignment with organizational goals, promoting cost-effectiveness, and optimal resource allocation.
Director of Practice Support & Emerging Technology
Latham & Watkins
Los Angeles, CA
01.2018 - 12.2023
- Established and branded the Emerging Technology team, consisting of Innovation and Technology Solutions attorneys, and introduced cutting-edge AI tools to enhance various practice areas.
- Led technology-driven projects to strengthen the organization's innovation framework.
- Deployed advanced practice solutions for both transactional and litigation matters, enhancing efficiency, and fostering innovation.
- Conducted comprehensive business analysis and requirements gathering with attorneys and stakeholders to document and prioritize needs for legal technologies.
- Formulated and executed strategies for the adoption and training of practice technology solutions and services.
- Broadened the scope of the global Practice Support team to include both eDiscovery and operational support for transactional technology.
- Fostered vendor relationships to remain updated on the latest technology tools and drive product enhancements aligned with the firm's strategic goals.
Director of Practice Support Services
Latham & Watkins
Los Angeles, CA
01.2011 - 12.2017
- Transformed the firm's litigation and eDiscovery approach into an efficient global team focused on quality, risk management, and cost-effectiveness.
- Spearheaded development of centralized database management, e-discovery consulting, project management, and trial support, boosting efficiency and service delivery.
- Managed a diverse team with IT, legal, and project management expertise, ensuring high-quality support for complex legal matters.
- Collaborated with senior management to implement innovative technology strategies, integrating legal and technical expertise.
- Oversaw vendor management to ensure engagement with qualified vendors and uphold standards for quality, security, and data protection.
- Developed educational programs for attorneys and staff to enhance understanding of technology applications and ethical obligations in legal processes.
Skills
- Cross-functional team leadership
- Strategic planning and execution
- Innovation and technology integration
- Vendor and stakeholder management
- Technology consulting
- Process improvement
Timeline
Director of Practice Support & Client Services
Latham & Watkins
01.2024 - Current
Director of Practice Support & Emerging Technology
Latham & Watkins
01.2018 - 12.2023
Director of Practice Support Services
Latham & Watkins
01.2011 - 12.2017