Patricia Kidd
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Homemaker
Self-employeed
02.2022 - Current
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Mortgage Loan Funder
Guild Mortgage Company
05.2015 - 02.2022
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Consistently demonstrated proficiency in various industry-specific software programs, allowing for efficient file management and loan document preparation.
- Processed loan applications and monitored progress from start to finish.
- Prevented potential losses for the company by detecting fraudulent activities during file reviews prior to funding approval.
- Checked loan documents for accuracy prior to closing.
- Maintained pipeline of average 100 loans with 50 fundings per month
Loan Officer Assistant
South Pacific Financial
08.2014 - 03.2015
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
- Confirmed applicants met lender requirements to repay loans by reviewing applications to determine eligibility.
- Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
Residential Mortgage Banker
Bank Of America
03.2012 - 08.2014
- Delivered comprehensive loan presentations during client meetings, highlighting the advantages of various mortgage products tailored to their specific needs and goals.
- Negotiated loan terms and conditions with clients to maximize profitability.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Customer Service Manager
The Hartford
02.2009 - 03.2012
- Researched and corrected customer concerns to promote company loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
High School Diploma -
Eustis High School
Eustis, FLSkills
- Data Entry
- Multitasking
- Conflict Resolution
- Attention to Detail
- Microsoft Office
- Organization and Time Management
- Critical Thinking
- Regulatory Compliance
- Loan Processing
- Proficient in 10-key
- Loan Processing Coordination
- Document analysis
- Underwriting knowledge
- Automated Underwriting System (AUS)
- Title Examination
Certification
- PMP, PMI June,2023-June, 2026
Timeline
Homemaker
Self-employeed
02.2022 - Current
Mortgage Loan Funder
Guild Mortgage Company
05.2015 - 02.2022
Loan Officer Assistant
South Pacific Financial
08.2014 - 03.2015
Residential Mortgage Banker
Bank Of America
03.2012 - 08.2014
Customer Service Manager
The Hartford
02.2009 - 03.2012
High School Diploma -
Eustis High School
- PMP, PMI June,2023-June, 2026
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