Patricia Kinder
Sarastoa,Florida
Summary
Dynamic IT Liaison and Business Analyst with a proven track record at Zenith Insurance, adept in fostering partnerships and enhancing systems with SAS and SQL expertise. Excelled in supervising data examination at the State of Florida, showcasing assertiveness and influencing skills. Achieved significant process optimizations and data reporting enhancements, driving organizational efficiency.
Overview
34
34
years of professional experience
Work History
IT Liason
Zenith Insurance
07.2003 - 05.2012
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Developed process in support of Workers Compensation Insurance systems.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Performed on project teams responsible for system development, new systems implementation and importantly, data conversion using tools such as SAS and SQL.
- conducted QA on new development.
- Developed Data reporting process for executives
Business Analyst
FCCI Insurance
08.1987 - 05.2002
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Performed on project teams responsible for system development, new systems implementation and importantly, data conversion using tools such as SAS and SQL.
- conducted QA on new development.
- Developed Data reporting process for executives
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
Data Examiner Supervisor
State of Florida Division of Workers Compensation
02.1978 - 08.1987
- Supervised a staff of Data Entry Clerk IV responsible for the validation , coding and entry of Workers’ Compensation Claims reported by employers’.
- Developed procedures for staff to implement the new online systems.
Education
Assoc. in Public Admin (A Stat Employee Training) - Public Administration
Florida State University
Tallahassee, FLSkills
- Assertiveness
- Mediation skills
- Influencing skills
- Representative experience
Timeline
IT Liason
Zenith Insurance
07.2003 - 05.2012
Business Analyst
FCCI Insurance
08.1987 - 05.2002
Data Examiner Supervisor
State of Florida Division of Workers Compensation
02.1978 - 08.1987
Assoc. in Public Admin (A Stat Employee Training) - Public Administration
Florida State University
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