Patricia King
Henrico,VA
Summary
Dedicated and friendly Medical Receptionist who works productively with diverse personalities and experienced in busy clinical settings. Offering a successful career history comprising more than 22+ years in scheduling patients, medical records and front desk management.
Overview
23
23
years of professional experience
Work History
Medical Receptionist
Dr. V. Scott Isner OD
02.2001 - Current
- Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
- Maintain a clean and neat waiting area to give visitors a positive first impression.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answer phones promptly to respond to inquiries from callers seeking information.
- Handle cash transactions and insurance claims to maintain accurate payments and records.
- Help patients complete necessary medical forms and documentation.
- Check patient insurance, demographic, and health history to keep information current.
- Completed patient referrals to other medical specialists.
- Perform various administrative tasks by filing, copying and faxing documents.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
High School Diploma -
Henrico High School
Richmond, VASkills
- Patient Callbacks
- Front Desk Operations
- Patient Scheduling
- Workflow Optimization
- Telephone Etiquette
- Patient Relations
- Paperwork Coordination
- Co-Payment Collection
Timeline
Medical Receptionist
Dr. V. Scott Isner OD
02.2001 - Current
High School Diploma -
Henrico High School
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