Patricia King
Henrico,VA
Summary
Dedicated and friendly Medical Receptionist who works productively with diverse personalities and experienced in busy clinical settings. Offering a successful career history comprising more than 22+ years in scheduling patients, medical records and front desk management.
Overview
23
23
years of professional experience
Work History
Medical Receptionist
Dr. V. Scott Isner OD
7901 Brook Road Richmond, VA 23227
02.2001 - Current
- Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
- Maintain a clean and neat waiting area to give visitors a positive first impression.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answer phones promptly to respond to inquiries from callers seeking information.
- Handle cash transactions and insurance claims to maintain accurate payments and records.
- Help patients complete necessary medical forms and documentation.
- Check patient insurance, demographic, and health history to keep information current.
- Completed patient referrals to other medical specialists.
- Perform various administrative tasks by filing, copying and faxing documents.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
High School Diploma -
Henrico High School
Richmond, VASkills
- Patient Callbacks
- Front Desk Operations
- Patient Scheduling
- Workflow Optimization
- Telephone Etiquette
- Patient Relations
- Paperwork Coordination
- Co-Payment Collection
Timeline
Medical Receptionist
Dr. V. Scott Isner OD
02.2001 - Current
High School Diploma -
Henrico High School