Patricia King
Cushing,Oklahoma
Summary
Diligent worker with strong communication. time management, and task prioritization skills. Hardworking team player and productive professional when working with little to no supervision.
Overview
46
46
years of professional experience
Work History
Administrative Clerk
Cimarron Correctional Facility
02.2024 - Current
- Build, maintain, and close Restrictive Housing Unit detainee files
- Create and manage spreadsheets
- Provide, and review completed workbooks for inmate/detainees
- Prepare documents for SEG Review meetings weekly
- Take notes to prepare weekly SEG Review Report
- Research and gather information for USMS Binders for audit
- Log in Excel and file documents
- Prepare filing systems for organization of documentation
- Process Work Orders
- Escort orderlies to pick up hygiene products and refill caustics
- Word, Excel, Outlook, Oracle JD Edwards
Caregiver
Home Instead
01.2018 - 01.2021
- Basic hygiene assistance
- Housekeeping
- Run errands, shopping, and prepare meals
- Maintain client documentation and daily observations log
- Industry specific applications
Teacher
Volusia County Public Schools and AMI Kids
01.2008 - 01.2011
- Prepare course objectives following curriculum standards
- Plan a program of study, lesson plans, assignments, and evaluations
- Provide instruction using course outline, handouts and texts, audiovisual aids and other materials
- Administer tests to evaluate students' progress and competency with subject matter
- Assist students with individual instruction as needed
- Word, Excel, PowerPoint, industry specific software
Accounting Department Office Assistant
Daytona State College
01.2004 - 01.2008
- Maintain accounting room files to State audit standards
- Prepare documents as needed using Word
- Enter data and maintain Excel spreadsheets
- Review files, records and other documents to obtain information to respond to requests
- Research and obtain data necessary to complete files
- Receive and forward incoming communications, such as phone calls, emails, and letters, to appropriate staff
- Support staff on special assignments and projects
Administrative Assistant
Owner of Boutique Hotels on the Beach
01.2002 - 01.2004
- Organize logistics and materials for multiple city wide board meeting and take detailed notes for later dissemination to key stakeholders
- Managing and fielding phone and email correspondence and handle incoming and outgoing mail and faxes
- Build and maintaine excellent customer relationships through timely response to inquiries and going above and beyond to accommodate event planning requests
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency
- Enter events, meetings, and appointments into Outlook calendar
- Prepare correspondence using Word
- Create business newsletters for monthly meetings in multiple languages using translator app
- Create brochures using Publisher
- Maintain VIP client information, book activities, and arrival/departure dates in spreadsheets
- Word, Excel, Outlook, Publisher, and industry specific database used daily
- Highly Confidential
Gift Coordinator in Development Department
Cincinnati Zoo and Botanical Gardens
01.1998 - 01.2002
- Receive and process millions of dollars in donations annually by entering into donor database
- Run credit card charges, process checks, prepare daily deposits, and monitor trust payments
- Prepare mailing lists for personalized form letters thanking donors
- Audit and maintain donor database for accuracy
- Process the ADOPT program purchases and prepare orders for shipping
- Train and supervise seasonal workers
- Enter data, generate crystal reports, and produce donation tracking documents
- Organize meetings for executives and coordinate availability of conference rooms for participants
- Create and print individualized ADOPT certificates
- Maintain merchandise inventory for the ADOPT program
- Register and greet VIP guests at special events
- Create signs, flyers, and brochures for special events
- Volunteer for other duties and projects within the Development Department
- Word, Excel, PowerPoint, Publisher, Crystal Reports, and industry specific database
Real Estate Agent & Rental Property Manager
Atlantic Realty Sales
01.1995 - 01.1998
- Bookkeeping: escrow, operating, petty cash, accounts payable and accounts receivable
- Recordkeeping: rent payment/non-payment, inspections, inventory, agent scheduling
- Pull and analyze credit reports, and verify employment
- Gather relevant information for mortgage companies
- Enter and pull property listings from real estate Multiple Listing Service (MLS) database
- Show rental properties and properties listed for sale
- Prepare sales contracts and rental leases
- Contract maintenance and repair vendors, complete routine inspections
- Word, Excel, MLS, industry specific software
Developer and Operations Manager
Family Hair Care and Just Desserts
01.1991 - 01.1995
- Develop new business idea (restaurant) and coordinate and supervise build to code
- Product testing and selection, managing purchasing, sales, marketing and operations efficiently
- Develop and maintain relationships with external vendors and suppliers
- Reduce budgetary expenditures by effectively negotiating contracts for more advantageous terms
- Manage inventory and supply chain operations to achieve timely and accurate delivery of goods
- Bookkeeping including accounts payable, accounts receivable
- Recordkeeping for personnel, vendors, and inventory
- Prepare two weekly payrolls: Cash based on individual's contracted percentage, plus tips (beauty salon-barber shop), Checks for hourly wages (restaurant)
- Create financial reports, and prepare and mail tax payments quarterly
- Interview applicants to fill business staffing needs, hire, and train personnel, working to establish key internal functions and outline scope of positions for both businesses
- Train and guide team members to maintain high productivity and performance metrics used for employee evaluations
- Supervise staff and keep employees compliant with company policies and procedures
- Observe each employee's individual strengths and initiate mentoring program to improve areas of weakness
- Handle problematic customers and vendors to assist lower-level employees and maintain excellent customer service
- Open both businesses, providing start up cash to registers, reconcile cash registers at the end of the day, prepare deposits, and close both businesses
- Monitor daily cash discrepancies, inventory shrinkage and theft to investigate and resolve problem
Secretary
U.S. Army, Department of Defense
01.1988 - 01.1991
- Official U.S. Army Commendation for outstanding service, exceptional time management allowing Directorate to complete their mission
- Official U.S. Army Commendation for completing workload normally assigned to four secretaries
- Prepare documents, some at Secret security level, in accordance with federal government policies and procedures
- Create and maintain files to federal government standards and policies
- Provide clerical support to Directorate Chief, four Branch Chiefs, and their staff by creating, copying, faxing, and filing documents
- Enter timecard information into accounting database
- Word, industry specific software
Order Entry Specialist
National Business Forms Association
01.1987 - 01.1988
- Only point of contact for sales of educational materials, including invoicing
- Only point of contact for customer service for a world-wide trade association
- Prepare weekly sales reports including shipping status and payment status
- Prepare quarterly sales reports and presentation to Board of Directors
- Word, Excel
Coder
EBSCO Subscription Services
01.1982 - 01.1984
- Process publication and subscription orders for U.S. Air Force here and abroad
- Look up codes on micro phish transferring it to batched order forms
- Transfer alpha/numeric code to database for fulfillment
- Provide customer service for U.S. Air Force accounts
- Type business correspondence
- Industry specific software
Inventory Control Clerk
Atlantic Research Corp.
01.1982 - 01.1984
- Work with Inventory Development Department to monitor arrival of parts they order to build electronic test equipment
- Coordinate with Inventory Receiving Department to ensure accuracy between inventory count and inventory ordered
- Ensure parts orders are received on time for production and shipment of the units sold
- Run programs on four PCs at once to produce parts pull sheets for each production line to build electronic units daily based on sales projections
- Create reports based on research and information from multiple departments for production, inventory, and sales reports
- Help programming department define and develop software to meet departmental and customer needs
- Use industry specific software to prepare shipment paperwork, monitor international shipments
- Retain information for report development
- Prepare weekly, quarterly, and annual reports
- Assist the heads of the production and international shipping department as needed
- Industry specific programs on PCs
Real Estate Agent/Rental Property Manager
Graninger Realty
01.1980 - 01.1982
- Recordkeeping: client information, sales contract earnest money, rental deposits, rental payment/non-payment, rental property owner's property maintenance accounts, business operating account, escrow accounts
- Log listings and sales, floor hours, other information as needed
- Pull and analyze credit reports, and verify employment and references
- Show properties, write sales contracts and lease agreements
- Enter and pull listings in/from Multiple Listing Service
- Work with mortgage companies and title companies providing information required for real estate sales closings
Education
MBA - Sustainability: Natural And Organic Resources
Marylhurst University
Marylhurst, Oregon01-2015
Master of Science - Environmental Policy And Management
American Public University
01-2014
Bachelor of Science - Leadership: Supervision And Management
Daytona State College
01-2008
Associate of Science - Business Administration
Daytona State College
01-2006
Associate of Arts - Math, Science, and Technology
Daytona State College
01-2005
Teacher Certification - Educator Preparation Institute (Alternative to a Teacher's degree)
Daytona State College
01-2009
Certificate - Real Estate Ethics, Math, And Law
National Institute of Real Estate
01-1979
High School Diploma - Honor Student College Preparation
Stafford Senior High School
01-1977
Skills
Customer follow-up
Complex transaction processing
Database entry
Spreadsheet development
Spreadsheet tracking
Scheduling and calendar management
Interpersonal confidence
Appointment scheduling
Attention to detail
Inventory control
Word processing
Maintaining confidentiality
Data compilation
Report generation
Information security
Invoice processing
Email correspondence
Cash management
Budget support
Document management
Team collaboration
Calendar coordination
Record maintenance
Meeting coordination
Clerical support
Multitasking
Time management
Microsoft Excel
Basic accounting
Customer service
Mail routing
Schedule management
Task prioritization
Office supply management
Document preparation
Client communication
Office equipment operation
Verbal and written communication
Filing systems
Daily reporting
Proofreading documents
Supply ordering
Correspondence preparation
Data analysis
Documentation and recordkeeping
Phone etiquette
Microsoft Office Suite
Document filing
Expense reports
Scheduling appointments
Billing and invoicing
Process improvement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Clerk
Cimarron Correctional Facility
02.2024 - Current
Caregiver
Home Instead
01.2018 - 01.2021
Teacher
Volusia County Public Schools and AMI Kids
01.2008 - 01.2011
Accounting Department Office Assistant
Daytona State College
01.2004 - 01.2008
Administrative Assistant
Owner of Boutique Hotels on the Beach
01.2002 - 01.2004
Gift Coordinator in Development Department
Cincinnati Zoo and Botanical Gardens
01.1998 - 01.2002
Real Estate Agent & Rental Property Manager
Atlantic Realty Sales
01.1995 - 01.1998
Developer and Operations Manager
Family Hair Care and Just Desserts
01.1991 - 01.1995
Secretary
U.S. Army, Department of Defense
01.1988 - 01.1991
Order Entry Specialist
National Business Forms Association
01.1987 - 01.1988
Coder
EBSCO Subscription Services
01.1982 - 01.1984
Inventory Control Clerk
Atlantic Research Corp.
01.1982 - 01.1984
Real Estate Agent/Rental Property Manager
Graninger Realty
01.1980 - 01.1982
MBA - Sustainability: Natural And Organic Resources
Marylhurst University
Master of Science - Environmental Policy And Management
American Public University
Bachelor of Science - Leadership: Supervision And Management
Daytona State College
Associate of Science - Business Administration
Daytona State College
Associate of Arts - Math, Science, and Technology
Daytona State College
Teacher Certification - Educator Preparation Institute (Alternative to a Teacher's degree)
Daytona State College
Certificate - Real Estate Ethics, Math, And Law
National Institute of Real Estate
High School Diploma - Honor Student College Preparation
Stafford Senior High School