Patricia Koenig
Norco,CA
Summary
Empathetic and organized professional with expertise in direct patient care and individualized support planning. Experienced in enhancing client well-being through quality program protocols and effective communication, ready to contribute to a supportive and positive environment. Experienced Direct Support Professional known for strong client relationships and effective behavioral support. Proven ability to assist individuals in daily activities and promote independence, ensuring quality care and emotional support.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Care To Stay Home
Tustin, California
01.2026 - Current
- Monitored client health and reported any changes to supervisors promptly.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Built strong and trusting rapport with clients and loved ones.
Direct Support Professional
Anchor Home Support
Long Beach, California
08.2025 - Current
- Provided emotional support and companionship to enhance client well-being.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Direct Support Professional
Peppermint Ridge
Corona, CA
10.2024 - 05.2025
- Provided emotional support and companionship to enhance client well-being.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted individuals in learning and developing new skills.
- Implemented behavior management techniques to encourage positive interactions.
- Maintained accurate documentation of client progress and daily activities.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Retail Assistant Manager
99 Cents Only
Corona, California
10.2019 - 11.2021
- Managed daily store operations to ensure a smooth workflow.
- Coordinated inventory management and restocking activities for sales floor.
- Oversaw cash handling procedures and maintained accurate financial records.
Academic Tutor
RCC Norco Campus
Norco, California
06.2012 - 07.2015
- Coached students through challenging material with positive reinforcement and encouragement.
- Coordinated with faculty to align tutoring services with course objectives.
- Engaged students and made lessons entertaining to hold interest and encourage learning.
- Adapted teaching methods and materials to meet students' varying needs and interests.
Union Grocery Clerk
Vons Grocery
Artesia, California
10.1986 - 06.2003
- Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
- Operated cash register efficiently during peak hours.
- Answered questions and inquiries per shift regarding products, prices, and availability.
Education
Bachelor of Arts - Anthropology
California State University, San Bernardino
San Bernardino, CA05-2027
Associate of Science - Science
Norco College
Norco, CA05-2015
Skills
- Direct patient care
- Behavioral support and redirection
- Individualized support planning
- Medication administration
- Disability awareness
- Life skills training
- Client support and transportation
- Medical records management
- Empathy and patience
- Multitasking and organization
- Quality program protocols
- De-escalation techniques
- First aid and CPR
- Personal care assistance
- Client documentation
Certification
Registered California Home Health Aide
Timeline
Direct Support Professional
Care To Stay Home
01.2026 - Current
Direct Support Professional
Anchor Home Support
08.2025 - Current
Direct Support Professional
Peppermint Ridge
10.2024 - 05.2025
Retail Assistant Manager
99 Cents Only
10.2019 - 11.2021
Academic Tutor
RCC Norco Campus
06.2012 - 07.2015
Union Grocery Clerk
Vons Grocery
10.1986 - 06.2003
Bachelor of Arts - Anthropology
California State University, San Bernardino
Associate of Science - Science
Norco College