Detail-oriented project management professional offering over fifteen years of commended performance specializing in exceptional follow- through skills, above and beyond work ethic, superior client customer service, decisive in leadership with strong analytical problem solving expertise.
As the key corporate real estate project administrator, I interface with client end users, building/lab service providers and subcontractors on project activities. Additional responsibilities include managing site budgets, managing MAC (move, add, change) requests from initiation through project close out, assist project managers with special building and lab projects, manage inception and renewal vendor contracts, track and process invoices and purchase orders, meet and exceed work order completion for high performing KPI scores, interact closely with vendors to identify and resolve challenges, assist the occupancy planning team with floor plan and personnel updates. Lead team meetings and research best practices to secure innovations that will create cost savings for our client. Evaluate facilities operations and personnel for safety and health regulations compliance, track and document operational and financial records to perform analysis of performance and costs, provide technical systems training to FM teams. Responsible for new hire onboarding and separation submissions, process technical equipment and cell phone orders for team members, work closely with upper management team members on client special initiatives relating to Covid and work environment challenges.
Provided project and development services support to a range of occupancy-related design, construction and relocation services for corporations, institutions and professional services firms in San Diego, Orange County and Los Angeles. Responsibilities included maintaining a positive working relationship with all client representatives and service providers. This included, but was not limited to, project managers from other regions, property management, owner’s representatives, architects, engineers, consultants, contractors, subcontractors, and vendors. Other duties included setting up vendors in various systems and verifying requirements and compliance with client’s policies, auditing and reviewing the full range of documentation on contract terms and changes, draft and maintained project purchase orders, service contracts and change orders, received and processed vendor invoices and routed for approval, provided financial reporting and project status reports as needed, conducted weekly project meetings, addressed clients’ special requests and post-move relocation concerns, prepared/updated project status reports, updated tracking reports and maintained files for due diligence and financials, executed related work assignments as directed by senior project management, verified vendor insurance certificates and executed project closeout procedures. In addition, served as the OneView Projects Champion for the Southwest region.
Provided dedicated support to the senior managing director, senior brokers and the operations manager. In addition, was recognized as the “go to” person to organize, create and execute last minute fire drill presentations and projects. Daily responsibilities included: generating market research reports, creating and executing marketing materials, preparing presentations for client meetings, creating and executing tour books, managing travel, meeting and catering arrangements, processing expense reports, organizing and managing broker commission reports through Dealio, communicating regularly with clients and vendors, processing invoices and check requests. Special projects included taking the lead in successfully coordinating the opening of the Newport Beach Jones Lang LaSalle office in 2007. Responsibilities included: coordinating weekly update conference calls with internal and external teams, managing budgets, researching vendors and negotiating office furniture pricing, working closely with IT teams, property managers and vendors on installation and move time-lines.
Planning and Coordination
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