PATRICIA LAMBERT
WEST BLOOMFIELD TOWNSHIP
Summary
Experienced shift lead with over 13 years of expertise in customer service and inventory management, demonstrated through roles in retail and logistics. Proficient in order processing, quality inspection, and machine operation, ensuring efficiency and accuracy in high-paced environments. Committed to maintaining exceptional service standards and improving operational workflows.
Overview
13
13
years of professional experience
Work History
Picker
KROGER
01.2024 - 04.2025
- Efficiently pick and prepare orders, ensuring timely delivery and customer satisfaction.
- Assist customers in-store, improving their shopping experience and resolving issues.
- Stock shelves accurately, maintaining inventory levels and product availability.
- Maintain cleanliness standards, ensuring a safe and welcoming shopping environment.
- Worked fast to meet assigned daily picking quotas.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Assisted in reducing product damage through careful handling of items during the picking process.
Processor
LIPPERT Enterprises, Inc.
07.2023 - 01.2024
- Scan products into system, ensuring data accuracy.
- Conduct quality and quantity checks.
- Maintain clean workspace, enhancing team efficiency.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
Cashier and Shift Lead
TA Travel Center of America
01.2021 - 01.2023
- Processed transactions efficiently, ensuring accurate drawer counts and customer satisfaction.
- Maintained organized displays and stock, enhancing store presentation and accessibility.
- Adapted to shift changes, providing consistent coverage and team support.
- Facilitated lottery sales, ensuring compliance and customer engagement.
- Implemented organizational strategies, improving workflow and reducing errors.
- Led shift operations, managed cash handling, and trained new team members while maintaining exceptional customer service standards and accurate transaction processing.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Spot Welder
Atlantic tool and die
01.2020 - 01.2022
- Performed spot welding ensuring high precision.
- Maintained cleanliness for optimal workflow.
- Efficiently sorted materials to enhance production flow.
- Consistently met daily production goals while keeping scrap rates low through diligent attention to detail during each stage of the spot-welding process.
Scanner and Sorter
Alliance Industrial Solutions
06.2019 - 10.2020
- Scan and sort items with precision, ensuring system accuracy and boosting workflow efficiency.
- Maintain high accuracy in item sorting, contributing to improved operational processes.
- Enhance workflow by systematically scanning items, ensuring seamless operations.
- Boosted system accuracy through meticulous item scanning and sorting, optimizing efficiency.
Shoe Insole Maker
Structure Staffing
03.2019 - 05.2019
- Operated diverse machinery to produce shoe insoles, enhancing production efficiency.
- Contributed to maintaining quality standards, ensuring consistent product output.
- Collaborated with team to troubleshoot machine issues, minimizing downtime.
- Worked effectively in fast-paced environments.
Wood Product Maker
Integrity
12.2018 - 02.2019
- Crafted wooden products, ensured workspace cleanliness, enhanced team efficiency.
- Crafted custom wooden products with precision, maintaining workspace organisation and safety protocols while delivering high-quality finished pieces.
Pallet Jack Driver and Stocker
JOANN Distribution Center
10.2018 - 12.2018
- Operated pallet jack to efficiently select and ship fabrics.
- Stocked items to maintain inventory flow.
- Enhanced shipping accuracy and speed.
- Utilized organizational skills for seamless operations.
- Ensured timely order fulfillment with consistent use of pallet jacks for efficient material handling.
Line Operator
Integrity
06.2018 - 10.2018
- Operated production lines for Purell, ensuring efficiency and quality control.
- Operated multiple Purell production lines with strict adherence to quality control protocols and safety standards while maintaining optimal production flow.
- Streamlined line changeover procedures and implemented efficiency improvements while maintaining product quality standards.
Packer
Spherion
10.2017 - 06.2018
- Packed lawn mower parts efficiently, ensuring seamless production flow and timely delivery.
- Streamlined assembly line operations through efficient parts management and systematic packing of lawn mower components, ensuring quality control standards.
Machine Operator and Quality Inspector
Broshco Fabricated Products
10.2016 - 10.2017
- Operated machinery ensuring precision and safety.
- Conducted quality inspections improving product reliability.
- Enhanced production efficiency through diligent monitoring.
- Identified defects, reducing waste and rework.
- Collaborated with team to maintain high standards.
Machine Operator, Packer, Quality Inspector
Spherion
08.2016 - 10.2016
- Operated machines ensuring efficiency, inspected quality, packed products, enhanced workflow.
- Operated complex machinery while maintaining stringent quality control standards, performed multi-point inspections, and coordinated efficient packing operations.
- Streamlined production workflow through systematic quality checks, reduced defect rates, and enhanced operational efficiency in manufacturing processes.
Salad and Side Dish Maker
Lyn-Way
10.2014 - 02.2015
- Prepared salads, sides, and desserts with precision, enhancing customer satisfaction.
- Handled multiple phone orders efficiently while collaborating with front-of-house team to ensure accurate order fulfilment and customer satisfaction.
- Worked effectively in fast-paced environments.
Cashier and Sandwich Maker
Mark Howard
01.2012 - 10.2014
- Contributed to team success by maintaining cleanliness and order.
- Managed cash transactions and crafted sandwiches while maintaining strict food safety protocols and delivering excellent customer service.
- Streamlined sandwich preparation process while handling multiple customer orders and maintaining high-quality standards during peak hours.
- Coordinated with kitchen staff to ensure smooth operations, maintained cleanliness standards, and supported closing procedures.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School -
Hillsdale High School
Jeromesville, OH01.2016
Career Center - undefined
Ashland County-West Holmes Career Center
Ashland, OH01.2016
Skills
- Industrial machine operator
- Power Jack
- Screen Printing
- Offset printing operation
- Inspection of quality standards
- Customer Service
- Timely order fulfillment
- Inventory control
Affiliations
USA Skills
Timeline
Picker
KROGER
01.2024 - 04.2025
Processor
LIPPERT Enterprises, Inc.
07.2023 - 01.2024
Cashier and Shift Lead
TA Travel Center of America
01.2021 - 01.2023
Spot Welder
Atlantic tool and die
01.2020 - 01.2022
Scanner and Sorter
Alliance Industrial Solutions
06.2019 - 10.2020
Shoe Insole Maker
Structure Staffing
03.2019 - 05.2019
Wood Product Maker
Integrity
12.2018 - 02.2019
Pallet Jack Driver and Stocker
JOANN Distribution Center
10.2018 - 12.2018
Line Operator
Integrity
06.2018 - 10.2018
Packer
Spherion
10.2017 - 06.2018
Machine Operator and Quality Inspector
Broshco Fabricated Products
10.2016 - 10.2017
Machine Operator, Packer, Quality Inspector
Spherion
08.2016 - 10.2016
Salad and Side Dish Maker
Lyn-Way
10.2014 - 02.2015
Cashier and Sandwich Maker
Mark Howard
01.2012 - 10.2014
Career Center - undefined
Ashland County-West Holmes Career Center
High School -
Hillsdale High School
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