Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Lane

Clearwater,FL

Summary

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

44
44
years of professional experience

Work History

Lead Cashier

Speedway
Homer Glen, IL
03.2017 - 11.2023
  • Counted and balanced cashier drawers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Checked personal identifications during alcohol and tobacco sales.
  • Responsible for opening and closing registers accurately according to established procedures.
  • Ensured accuracy of all transactions by verifying prices, quantities, discounts.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Greeted customers promptly and responded to questions.
  • Processed refunds for worn, damaged and broken merchandise.
  • Scanned items and checked pricing on cash register for accuracy.
  • Greeted customers and provided excellent customer service.
  • Helped with purchases and signed customers up for rewards program.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Organized backroom operations including receiving, storing, restocking merchandise.
  • Handled escalated customer service issues professionally and courteously.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Identified needs of customers promptly and efficiently.
  • Understood and followed oral and written directions.
  • Completed day-to-day duties accurately and efficiently.

Student Attendant

Alpha Bus Co
Crestwood, IL
01.1986 - 03.2017
  • assisted handicapped, disabled, special needs students to and from school on the bus each day.

School Custodian

School District 135
Orland Park, IL
10.1985 - 08.1998
  • Set up and removed furniture, equipment and supplies required for meetings and special events.
  • Serviced, cleaned and restocked restrooms.
  • Cleaned and sanitized all classrooms, restrooms, hallways and other common areas in the school.
  • Monitored building security and safety by locking doors or avoiding hazards.
  • Moved furniture, equipment or supplies manually or with hand trucks.
  • Cleaned windows both inside and outside of the building using appropriate cleaning solutions.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Cleaned chalkboards after each use in classrooms throughout the day.
  • Emptied trash cans in all classrooms, offices, restrooms and hallways each morning.
  • Dusted furniture, machines or equipment.
  • Stripped, sealed and polished floors.
  • Moved equipment and furniture to thoroughly clean space.
  • Reported any unsafe conditions found within the facility to appropriate personnel.
  • Replenished restroom supplies such as soap, paper towels and toilet tissue.
  • Assisted with special events at the school by setting up tables, chairs and decorations.
  • Performed minor repairs such as replacing light bulbs or repairing broken furniture.
  • Performed general painting duties such as touching up walls or repainting desks and chairs.

Clerk

Betty's of Winnetka
Orland Park, IL
06.1979 - 09.1985
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Replenished supplies such as paper towels, toilet paper, napkins. as needed throughout the day.
  • Completed weekly tasks such as cleaning counters and floors, dusting shelves, stocking shelves with new merchandise.
  • Stocked shelves with incoming shipments of products from vendors or suppliers.
  • Organized store shelves according to product type and size.

Education

High School Diploma -

Carl Sandburg High School
Orland Park, IL
1981

Skills

  • Visual Merchandising
  • Credit and Cash Transactions
  • Customer Assistance
  • Cash Drawer Reconciliation

Timeline

Lead Cashier

Speedway
03.2017 - 11.2023

Student Attendant

Alpha Bus Co
01.1986 - 03.2017

School Custodian

School District 135
10.1985 - 08.1998

Clerk

Betty's of Winnetka
06.1979 - 09.1985

High School Diploma -

Carl Sandburg High School
Patricia Lane