Patricia Langstraat
Technical Writer
Colorado Springs,CO
Summary
Detail-oriented Technical Writer with over 25+ Years of experience across diverse industries, including defense, telecommunications, medical/health, and software development. Proven expertise in creating comprehensive technical documentation, from SOPs and user guides to RFPs and legal reports, all tailored for military and commercial applications. Adept at utilizing Agile methodologies and tools like Confluence and Jira to streamline documentation processes and ensure alignment with project goals. Strong background in managing documentation projects, leading teams, and collaborating effectively with stakeholders to deliver high-quality, mission-critical documentation. Possesses Six Sigma Greenbelt certification and holds active security clearances including Secret, Top Secret, CAC, and SCI.
Overview
25
25
years of professional experience
2
2
Certifications
Work History
Technical Writer
Boeing
03.2024 - Current
- Created/edited internal and customer documentation for Boeing Space and Defense applications targeted for military organizations.
- Wrote/edited product release documents for Boeing products releases.
- Conducted thorough document reviews to identify inaccuracies, inconsistencies, or areas that needed clarification.
- Reviewed and updated existing documents to comply with industry standards.
Technical Writer
Bluestaq, LLC
Colorado Springs, Colorado
08.2022 - 03.2024
- Collaborated with cross-functional teams to gather information for accurate and comprehensive documentation for mission-critical and tactical applications targeted for military warfare aircraft.
- Wrote any document, internal or customer document that the company needed.
- Documented SOPs, Application User Guides, Product User Guides, Reference Manuals, technical instruction manuals Due-diligence Investigation Reports, Administration Guides, Installation Guides, Architecture Diagrams, Design Specification, Infrastructure Diagrams, web-site content, White Papers, Technology Overviews, RFPs, and results of legal research.
- Worked with Confluence, Jira, Acrobat Pro DC, Microsoft Office applications, SCRUM, and Agile.
Technical Writer
Strativia for National Institute of Standards and Technology
04.2019 - 08.2022
- Wrote test cases for Mission Critical Video applications for developers of telecommunications (cell phones).
- These test cases are used by cell phone developers to ensure compliance with a world-wide standard that certifies product reliability and supports emergency procedures for first responders in critical situations.
- Created a search engine to extract specific information from hundreds of GPP Specifications.
Technical Writer/ Documentation Specialist
Proactive Technologies Inc
06.2018 - 04.2019
- Wrote Technical documentation for Military customers to describe use-case scenarios and Software User's Manuals.
- Documented software CDRLs, flowcharts, and created Fault Insertion Guides, technical instruction manuals, document bugs, troubleshooting procedures, and resolution behaviors.
- Documentation covered hardware and software created for military special forces training and applications.
Technical Writer/ Client Manager for Colgate
IPS Worldwide
Ormond Beach, Florida
06.2017 - 06.2018
- Acted as the liaison for IPS Worldwide Transportation Management and performed financial auditing for client freight and transportation invoices/billing.
- Handled distribution tracking for Colgate and Tom's of Maine raw materials and products worldwide.
- Audited all billing and approved payment of all transportation costs for Colgate product distribution.
- Set schedules, created technical instruction manuals, expedited processing, expedited shipping delays, and acted as the point of contact for client and freight carriers.
Technical Writer/ Guardian ad Litem
Intel Fellow for Intel Corporation
10.2016 - 05.2017
- Encore Fellowship Representative: an Intel-subsidized Fellow of the Encore program, processed court documents and posted process instruction manuals, medical, and court records for the child foster care system in the state of Florida.
- Participated in the advisory committee and worked on special projects.
- Wrote the Guide to Processing Court Mail self-paced tutorial.
- Streamlined court documentation filing processes to reduce a 2-person workload to a 1-person workload.
- Temporary six-month subsidy from Intel.
Technical Writer/ Program Manager/Manager Spec Group
Intel Corporation
09.2008 - 06.2016
- Wrote, designed, maintained, technical instruction manuals, engineering behavioral specifications, and customer documentation for Graphics Hardware and Linux Opensource specifications.
- Managed a group of 7 writers in the behavioral-specifications group.
Contract Technical Writer
Intel Corporation
10.2007 - 09.2008
- Wrote and designed specifications and customer tutorial for Digital Healthcare products.
- Eleven-month contract.
Contract Technical Writer
Landmark Healthcare
04.2007 - 10.2007
- Wrote online tutorial and procedural documents for chiropractic practitioners on how to use Landmark Healthcare applications.
- Six-month contract.
Contract Technical Writer
Intel Corporation
10.2006 - 04.2007
- Wrote and designed specifications for thermodynamics and thermal cooling of laptop computers containing Intel Processors.
- Six-month contract.
Contract Technical Writer
Oracle
07.2006 - 09.2006
- Wrote and tested training classes and labs for Oracle software applications and Oracle Case Tools.
- Short-term, three-month, contract.
Contract Technical Writer
Siemens Medical Solutions
11.2005 - 07.2006
- Wrote Oncologist Workspace, Gated Therapy, LANTIS user documentation, and Administration Guides.
- Created documentation to describe the customization and usage model for Linear Accelerators.
- Also wrote technical instruction manuals for Radiation Therapists and Oncologists that provided linear-accelerator radiation treatment for cancer patients.
- Nine-month contract.
Contract Technical Writer
Hewlett Packard
10.2005 - 12.2005
- Wrote Workflow Data Management Software Guide for call service-handling software.
- Three-month contract.
Contract Technical Writer
Intuit Software
Reno, Nevada
03.2004 - 09.2005
- Wrote online Help for QuickBooks financial application software using RoboHelp, MS Office, html for customer service representatives (manning the Help Desk).
- Six-month contract.
Technical Writer/ DB Administrator
Oracle
01.2003 - 01.2004
- Revamped database and cleaned data for Sales Support.
- Wrote database design specifications using Oracle Case Tools, Visio, Microsoft Office applications.
- Long-term contract.
Technical Writer
Owner Sunshine Smoothies
Sacramento, California
11.2000 - 12.2002
- Mobile vendor at county fairs, state fairs, and events.
Technical Writer/ Mgr Publications
ETRADE, Inc.
San Jose, California
04.2000 - 11.2000
- Hands-on writing manager; wrote documentation for financial application software.
Technical Writer
Various Contracts
01.1995 - 04.2000
- Clients included: Diamond Multimedia, Chromatic Research, Phoenix Technologies, TRW, and California Dept of Corrections.
- Documented multimedia software applications, JAD development sessions, and ERP using Oracle CASE tools and Microsoft Office applications, Visio, API Software.
- Awarded a student internship by CA Dept of Corrections, Board of Prison Terms.
Technical Writer/ Manager Publications
Synopsys, Inc
Menlo Park, California
09.1989 - 01.1995
- One of 8 core team members who developed and monitored every product release in the Project Life Cycle Process.
- Manager Publications: managed a group of 10 technical writers.
- Personally wrote software and firmware documentation on applications that facilitated circuit design specifications for microprocessors using FrameMaker, Interleaf RDBMS, Visio, Content Management Software (CMS), MS Office.
- Temporary Acting Manager of Hardware Support: Took inventory of all computer equipment, defined manpower and resources needs, created budget and monitored costs, built department, hired new manager.
Technical Writer/ Mgr Training Development and Publications
Siemens/Intel Corp at BiiN, a Joint Venture
01.1984 - 09.1989
- Manager: Wrote documentation for a supercomputer (3 different operating systems, 5 compilers, ADA packages, GUI, circuit design Specification application, mission-critical applications).
- Developed training to train the trainers and created Operations Guides for Customer Service Help Desk.
- Project Manager: Managed projects for hardware and software and debugging tools.
- Wrote product specifications, project plans, white papers, release notes.
Education
JD - Law
Lincoln Law School
05.1992
Master’s Business Administration (MBA) -
Univ. Oregon
Eugene, OR05.1988
Bachelor of Arts (BA) - Psychology
University of California
Santa Cruz, CA12.1972
Skills
- Confluence
- GitLab &GitHub
- Jira
- Visio
- MS Office, Acrobat Pro DC
- FrameMaker
- SharePoint
- Flare
- PMP
- SCRUM, Agile
- Markdown, html, VIM, vi
- Python
Certification
- Six Sigma Greenbelt in Agile, 04/14
- PMP: Program Management Institute Certification, 12/12
- SIP Certified Expert (Data Communications Protocol Language), 04/22
- Scrum Master
Timeline
Technical Writer
Boeing
03.2024 - Current
Technical Writer
Bluestaq, LLC
08.2022 - 03.2024
Technical Writer
Strativia for National Institute of Standards and Technology
04.2019 - 08.2022
Technical Writer/ Documentation Specialist
Proactive Technologies Inc
06.2018 - 04.2019
Technical Writer/ Client Manager for Colgate
IPS Worldwide
06.2017 - 06.2018
Technical Writer/ Guardian ad Litem
Intel Fellow for Intel Corporation
10.2016 - 05.2017
Technical Writer/ Program Manager/Manager Spec Group
Intel Corporation
09.2008 - 06.2016
Contract Technical Writer
Intel Corporation
10.2007 - 09.2008
Contract Technical Writer
Landmark Healthcare
04.2007 - 10.2007
Contract Technical Writer
Intel Corporation
10.2006 - 04.2007
Contract Technical Writer
Oracle
07.2006 - 09.2006
Contract Technical Writer
Siemens Medical Solutions
11.2005 - 07.2006
Contract Technical Writer
Hewlett Packard
10.2005 - 12.2005
Contract Technical Writer
Intuit Software
03.2004 - 09.2005
Technical Writer/ DB Administrator
Oracle
01.2003 - 01.2004
Technical Writer
Owner Sunshine Smoothies
11.2000 - 12.2002
Technical Writer/ Mgr Publications
ETRADE, Inc.
04.2000 - 11.2000
Technical Writer
Various Contracts
01.1995 - 04.2000
Technical Writer/ Manager Publications
Synopsys, Inc
09.1989 - 01.1995
Technical Writer/ Mgr Training Development and Publications
Siemens/Intel Corp at BiiN, a Joint Venture
01.1984 - 09.1989
Master’s Business Administration (MBA) -
Univ. Oregon
Bachelor of Arts (BA) - Psychology
University of California
JD - Law
Lincoln Law School
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