Patricia Kelber
East Brunswick
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
29
29
years of professional experience
Work History
Teacher’s Aide
Little Earth Shepherd Preschool
01.2023 - 04.2024
- Essential duties and responsibilities typically involve assisting the lead teacher in various aspects of the classroom, including:
- Classroom support: Helping implement curriculum and activities, preparing materials, and maintaining a clean and safe environment.
- Child supervision and care: Supervising children during activities, ensuring their safety, assisting with hygiene and meals.
- Child development and guidance: Providing support to children, encouraging positive behavior, and observing their development.
- Communication and collaboration: Communicating with parents, collaborating with staff, and attending meetings.
- Other duties: Maintaining confidentiality and following procedures.
Leasing Specialist
Royal Oaks & East Gardens - Metroplex Apartments
09.2019 - 03.2020
- Aggressively respond to all sales leads including eLeads and referrals.
- Employ effective selling techniques to close the sale and utilize the appropriate marketing materials.
- Maintain accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent, pricing and apartment availability. Monitor property trends to prepare for future occupancy needs.
- Parted Due to Covid / Child care
Senior Leasing Consultant
160 Riverside Boulevard Apartments - Equity Residential
08.2012 - 08.2019
- Proactively respond to all sales leads including eLeads and referrals.
- Employ effective selling techniques to close the sale and utilize the appropriate marketing materials.
- Maintain accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent, pricing and apartment availability. Monitor property trends to prepare for future occupancy needs.
- Support the apartment community’s marketing efforts, offering input and suggestions in regards to advertising and promotions.
- Provide leadership and mentor Leasing Consultants through training, coaching, sales and marketing processes and procedures including uncompromised customer service and effective selling to both current and prospective residents.
- Assist the Property Manager and the Central Business Group with accounting functions such as collections, evictions, understanding and explaining resident accounts and Statement of Deposit Account charges. Serve as a direct contact for residents regarding payment and account inquiries.
- Assists management and fellow employees with the day-to-day operations of the property.
- Effectively explain lease provisions and community policies to new and current residents.
- Promptly return residents calls and respond to emails.
- Communicate effectively with maintenance staff to ensure resident needs are met and conduct follow up to ensure very satisfied residents.
- Understand and comply with federal, state and local fair housing laws and standards, as well as landlord/tenant laws and regulations.
Assistant Residential Community Manager
Caruso Affiliated
07.2008 - 01.2011
- Responsible for lease-up of 238 apartments generating over 6 million per year. Greeted, toured, prospected and secured new residents for community. Upon move in, created leases, presented move-in orientations and conducted move-in inspections.
- Secured and maintained relationships with residents while working with them on everyday issues. Collected 100% of controllable AR in 2010, while collecting rent, enforcing 3-day notices and working with collections when needed. Created violation letters and memos for residents and reconciled security deposits upon move out.
- Created and facilitated events for residents on and off property including: Movie Nights, Book Clubs, “Meet Your Neighbor” at a local restaurant, wine and cheese parties, magic shows, holiday parties with VIP access to Americana at Brand Holiday Tree Lighting , VIP access to Movies on the Green and discounts to local shops and restaurants.
- Responsible for Residential Maintenance department, including work order system, negotiating bids for pre-determined scope of work, coordinating outside vendors and contractors to complete projects within time designated and participated in weekly department meetings.
- The Residences at The Americana at Brand – Glendale, California
Assistant General Manager
Caruso Affiliated
03.2006 - 07.2008
- Responsible for Maintenance, Fountain, Housekeeping, Trolley and Landscaping Departments. Participated in weekly MOD rotation, Staff/Operations/Event/Department/ and Financial meetings.
- Built and maintained relationships with tenants while working with them on common area issues, tenant improvements, in-store events and property events when necessary.
- Coordinated work performed by outside vendors and contractors, negotiated bids for pre-determined scope of work while maintaining timely schedule and execution of projects. Ensured productivity by scheduling weekly walks, meetings and coordinated training when necessary.
- Approved invoices for work/supplies ordered. Participated in the creation of 2007 CAM budget, percentage rent forecast and monthly forecast.
- Assisted in production and served as point person for operations of a syndicated television Holiday Tree Lighting Show. Coordinated meetings and necessary walks with Operation teams, Marketing, Concierge, Corporate office and outside special event vendors.
- Responsible for the installation of all holiday décor throughout property including: 100ft live Christmas tree Santa’s House, Holiday Stars and string lights.
- The Grove – Los Angeles, California
Assistant Property Manager/Operations Assistant
Caruso Affiliated
11.2003 - 03.2006
- Responsible for the Maintenance and Housekeeping Departments. Conducted meetings and weekly property walks.
- Prepared Invoices for work/ supplies ordered and forwarded them to Assistant General Manager for review.
- Created letters/memos, filtered calls and correspondence as designated by General Manager and Assistant General Manager.
- Performed assigned tasks and projects designated by General Manager and Assistant General Manager.
- The Grove – Los Angeles, California
National Sales Manager
Affinia Hotels
07.2000 - 09.2003
- Developed and maintained account base that produced approximately $4 million dollars in annual sales.
- Communicated directly with high profile clients regarding accommodations in the retail, manufacturing and government industries.
- Planned and executed sales trips to major feeder cities.
- Participated in industry related trade shows.
- Supervised sales coordinators on their assigned duties.
- Property site inspections / group coordination.
Top Account Sales Agent/Assistant Front Office Manager/Guest Service Agent/Concierge
Affinia Hotels
11.1994 - 07.2000
- Responsible for making accommodations and any special arrangements for company’s top client accounts. Clients included Secret Service, FBI, Federated Department Stores, Hasbro, NY Rangers, KPMG, Met Life and NYU.
- Oversee the front desk operations for the day & afternoon shifts and overall hotel operations during the night shift to ensure guest service standards are met and that hotel assets are secured and protected.
- Assist guests with entertainment arrangements such as: dinner reservations, tours, show tickets, transportation, packaging and shipping arrangements and convention services.
Education
Associate of Applied Science - Hotel & Restaurant Management
New York City College of Technology
New York, NY01.1993
Skills
- COMPUTER:
- Mac / PC – Microsoft Word & Microsoft Excel, Power Point Opera System, MRIX
- Effective communication
- Classroom preparation and maintenance
- CPR and first aid
- Collaborative teamwork
- Calm and patient demeanor
- Instructional support
- Student supervision
- Teacher support and collaboration
- Activity implementation
- Student safety
- Classroom support
- Student engagement
LANGUAGES
English and Spanish Verbal and Written Proficiency
Timeline
Teacher’s Aide
Little Earth Shepherd Preschool
01.2023 - 04.2024
Leasing Specialist
Royal Oaks & East Gardens - Metroplex Apartments
09.2019 - 03.2020
Senior Leasing Consultant
160 Riverside Boulevard Apartments - Equity Residential
08.2012 - 08.2019
Assistant Residential Community Manager
Caruso Affiliated
07.2008 - 01.2011
Assistant General Manager
Caruso Affiliated
03.2006 - 07.2008
Assistant Property Manager/Operations Assistant
Caruso Affiliated
11.2003 - 03.2006
National Sales Manager
Affinia Hotels
07.2000 - 09.2003
Top Account Sales Agent/Assistant Front Office Manager/Guest Service Agent/Concierge
Affinia Hotels
11.1994 - 07.2000
Associate of Applied Science - Hotel & Restaurant Management
New York City College of Technology
Awards & Honors
The Visionary Award, Caruso Affiliated, March 2000
Living The Grove Vision, Caruso Affiliated, February 2005
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