Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Patricia Latif

bronx

Summary

I am proficiently experienced in the Retail, Administrative Assistant, and Housekeeping fields. Motivated and professional with friendly demeanor and hard-working nature. Seeking to support high-volume operations with strong multi-tasking abilities and high energy.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Cashier

CVS
Bronx
10.2014 - 10.2015
  • Greeted customers promptly.
  • Directed customers to store locations.
  • Received customer payments.
  • Totaled bills and calculated taxes.
  • Described products and services in detail.
  • Assisted customers in selecting items based on needs.
  • Processed customer returns.
  • Collected and stored coupons.
  • Trained new cashiers on procedures, customer service and sales techniques.
  • Assisted on sales floor as needed to maintain service standards.

Maintenance

NYC Department of Parks and Recreation
Bronx
06.2010 - 12.2010
  • Removed waste paper and other trash from the premises to designated area.
  • Operated power equipment tools such as backpack vacuums for up to 3 hours per shift.
  • Disinfected and mopped bathrooms to keep them sanitary and clean.
  • Returned emptied garbage receptacles to their proper locations.
  • Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
  • Swept and washed all hard surface floors.
  • Transported cleaning products and equipment to and from the utility rooms.
  • Sanitized bathrooms, showers and locker rooms.

Cashier

Duane Reade
New York
05.2006 - 12.2008
  • Greeted customers promptly.
  • Directed customers to store locations.
  • Received customer payments.
  • Totaled bills and calculated taxes.
  • Totaled bills and calculated taxes.
  • Processed customer returns.
  • Collected and stored coupons.
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Trained several new sales associates each quarter.
  • Welcomed customers into the store and helped them locate items.
  • Mentored new sales associates to contribute to the store’s positive culture.
  • Answered customer telephone calls promptly and in an appropriate manner.

Clerical

Harlem Hospital
New York
05.2001 - 12.2003
  • Answered and quickly redirected up to 100 calls per day.
  • Managed office supplies, vendors, organization and upkeep.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Examined, categorized and sorted incoming documents.
  • Maintained physical and computer-based filing systems.
  • Tracked incoming and outgoing files and materials.

Education

High School Diploma -

Norman Thomas Highschool
New York City, NY
2005

Associate of Applied Science - Medical Assistant

Plaza College
Queens, NY
Current

Skills

  • MEDISOFT proficient
  • Medical terminology expert
  • Records management professional
  • Inpatient records coding proficiency
  • Office support (phones, faxing, filing)
  • Excellent verbal communication
  • Type 40 WPM
  • Certified Medical Office Assistant
  • Advanced clerical knowledge
  • Accurate money handling
  • Payment processing
  • Multi-tasking ability
  • Computer proficiency
  • Good telephone etiquette
  • Customer-oriented
  • Cleaning/Landscaping
  • Retail sales
  • Computer literate
  • Merchandising
  • Stocking

Certification

 NYS Security Guard License

16 & 8 hour on the job training Security Guard Certificate

Timeline

Cashier

CVS
10.2014 - 10.2015

Maintenance

NYC Department of Parks and Recreation
06.2010 - 12.2010

Cashier

Duane Reade
05.2006 - 12.2008

Clerical

Harlem Hospital
05.2001 - 12.2003

High School Diploma -

Norman Thomas Highschool

Associate of Applied Science - Medical Assistant

Plaza College

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Patricia Latif