Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Million Dollar Club RE

Patricia Lawson

Home Health
West Sayville
55
years of professional experience

Dynamic Registered Nurse with extensive experience at Good Samaritan Hospital Medical Center, excelling in medication administration and patient assessments. Proven track record of enhancing patient outcomes through effective communication and collaboration with multidisciplinary teams. Committed to delivering high-quality care while fostering a supportive environment for both patients and staff.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Experienced in Utilization Review & Maintains understanding of Quality Management,prior Authorization criteria(MCG & InterQual) &Medical Necessity Reviews.

The goal is to ensure patients receive quality care, and unnecessary expenses. Focuses on Prospective, Concurrent,and Retrospective reviews.

Good customer service & good time management.

Work History

Registered Nurse

10 Years 3 Months
Home Health | 06.2013 - 09.2023
  • Monitored patient vital signs and reported changes to healthcare team promptly.
  • Monitored vital signs and responded to changes in patient conditions, ensuring timely interventions.
  • Administered comprehensive patient assessments to determine care needs and develop individualized treatment plans.
  • Coordinated multidisciplinary care plans, enhancing communication among providers for optimal patient outcomes.
  • Collaborated with multidisciplinary teams to optimize patient outcomes and enhance quality of care.
  • Delivered medications and treatments following prescribed guidelines.
  • Educated patients and families on disease management and health maintenance strategies.
  • Educated patients and families on post-operative care, promoting recovery and adherence to treatment protocols.
  • Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.

Registered Nurse

28 Years 1 Month
Good Samaritan Hospital Medical Center | 08.1971 - 09.1999
  • Administer medications and treatments according to established protocols and patient care plans.
  • Monitor patient vital signs and assess overall health to identify changes and report concerns promptly.
  • Educate patients and families on health management, medication adherence, and preventive care strategies.
  • Collaborate with multidisciplinary teams to develop personalized care plans for optimizing patient outcomes.
  • Led nursing team to ensure high-quality patient care and adherence to safety protocols.
  • Developed training programs to enhance staff competencies, resulting in improved patient outcomes through better care delivery.
  • Implemented effective communication strategies among multidisciplinary teams for streamlined operations.
  • Oversaw daily nursing activities, ensuring compliance with regulatory standards and best practices.
  • Mentored new nurses, fostering professional growth and enhancing team performance.
  • Coordinated patient care plans by collaborating with physicians and healthcare providers for optimal results.
  • Evaluated staff performance regularly, providing constructive feedback and promoting continuous improvement.
  • Analyzed workflow processes to identify inefficiencies, leading to enhanced service delivery in the department.
  • Developed strong rapport with patients and families, providing emotional support during challenging situations.
  • Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
  • Managed staffing schedules, ensuring adequate coverage for all shifts while minimizing overtime costs.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Advocated for patient needs within the healthcare organization, working closely with multidisciplinary teams to optimize resource allocation and service delivery.
  • Mentored junior nurses in clinical decision-making skills, fostering their professional growth and development.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Managed care from admission to discharge.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Promoted a safe and healthy work environment through adherence to infection control policies and procedures.
  • Assisted in the onboarding process for new hires, offering guidance and mentorship to help them acclimate quickly to their roles.
  • Enhanced overall staff morale by recognizing individual achievements and fostering a collaborative, supportive work environment.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Evaluated clinical competency of nursing staff through direct observation, feedback sessions, and periodic skills assessments.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Oversaw quality assurance initiatives to identify areas of improvement within the department and implement corrective action plans accordingly.
  • Streamlined patient care processes, increasing efficiency and ensuring higher quality of care for patients.
  • Facilitated open communication among team members by conducting regular staff meetings and encouraging feedback from all levels of personnel.
  • Improved patient outcomes by implementing evidence-based nursing practices and protocols.
  • Reduced medication errors by implementing a thorough double-check system and providing ongoing education for staff members.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.

Sr. Care Manager Utilization Review

8 Years 3 Months
UnitedHealthcare | 06.1990 - 09.1998
  • Implemented quality improvement initiatives that reduced hospitalization rates among high-risk populations.
  • Developed comprehensive care plans to enhance patient outcomes and ensure continuity of care.
  • Coordinated interdisciplinary teams to streamline service delivery and improve patient satisfaction scores.
  • Managed a team of healthcare professionals, ensuring consistent delivery of high-quality care services.
  • Mentored junior staff in best practices for patient assessment and care management strategies.
  • Facilitated training sessions on compliance regulations and effective communication techniques for care providers.
  • Collaborated with external stakeholders to optimize resource allocation and enhance community health programs.

Nursing Assistant

3 Years 1 Month
Good Samaritan Hospital Medical Center | 06.1968 - 07.1971
  • Assisted nursing staff with patient care, ensuring comfort and safety during daily activities.
  • Monitored vital signs, reporting significant changes to medical personnel promptly.
  • Maintained cleanliness and organization of patient rooms, adhering to infection control protocols.
  • Supported patients with mobility and personal hygiene needs, promoting dignity and independence.
  • Collaborated with multidisciplinary teams to develop and implement individualized care plans.
  • Trained new nursing assistants on standard operating procedures and best practices in patient care.
  • Advocated for patients' needs, enhancing communication between healthcare providers and families.
  • Provided assistance to patients in daily tasks to enhance their quality of life. effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
  • Volunteered for extra shifts during busy periods to ensure adequate staffing. and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
  • Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention.
  • Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
  • Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
  • Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Identified and reported unsafe situations to maintain adherence to safety protocols.
  • Streamlined workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
  • Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
  • Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
  • Contributed to effective communication between patients and healthcare providers by translating medical jargon into easily understandable language.
  • Provided effective pre-and post-operative care by preparing patients for surgery, monitoring vital signs, and assisting with pain management techniques.
  • Collaborated with interdisciplinary healthcare teams to provide comprehensive patient care.

Education

Associate of Applied Science - Nursing Practice

State University At Farmingdale | Farmingdale, NY | 06-1971
  • Professional Development: [Subject]
  • Extracurricular Activities: [Activity]
  • [Student Organization or Club Name] Member
  • Elected to [Elected Position] for [Student Organization, Fraternity or Sorority] in [Year]

Skills

IV therapy administration
Patient assessments
Medication administration
Direct patient care
Patient education
Documentation and charting

Accomplishments

  • Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
  • Implementation - Assisted in implementation of new tracking system that resulted in improved patient care.

Affiliations

  • American Nurses Association (ANA) Member

Timeline

Registered Nurse

Home Health
06.2013 - 09.2023Read More

Sr. Care Manager Utilization Review

UnitedHealthcare
06.1990 - 09.1998Read More

Registered Nurse

Good Samaritan Hospital Medical Center
08.1971 - 09.1999Read More

Nursing Assistant

Good Samaritan Hospital Medical Center
06.1968 - 07.1971Read More

State University At Farmingdale

Associate of Applied Science from Nursing Practice
Read More

Million Dollar Club RE

Sold over Million Dollars in RE

Patricia Lawson