Dedicated Customer Service Professional with practiced interactive skills to deliver premium customer service to clients. Enthusiastic customer service examines claims, negotiates and processes settlements and verifies insurance coverage. Attentive team player consistently treats clients fairly and equitably. Motivated to succeed in fast-paced and deadline-driven professional environment. Friendly insurance professional experienced in investigating and processing insurance claims. Hardworking and communicative individual excels at interpreting policies and negotiating payment solutions. Recognized for providing optimum service to policyholders and quickly identifying fraudulent claims.
Claims
Claims Processing
Claims Investigation
Verbal Communication
Microsoft Office
Claims analysis
Time Management
Organizing and Prioritizing Work
Customer Service
Attention to Detail
Teamwork and Collaboration
Multitasking Abilities
Problem-Solving
Team building
Data Entry
Understanding of medical terms
Appointment Scheduling
Data Entry Software
Medical Terminology
10-Key Touch
Patient contact
New Policies Processing
Client Interviews
Database Management
Multitasking