Patricia Lee
Baton Rouge,LA
Summary
Provide caseload support to Rehabilitation Counselor by relieving them of paraprofessional, non-counseling duties in order to improve long term employment outcomes for clients/consumers.
Processed unemployment insurance claims during Covid Pandemic.
Worked for Department of Children and Family Services after natural disaster completing applications for SNAP benefits.
Worked at a shelter for GOSHEP providing assistance to evacuees after natural disaster.
Overview
43
43
years of professional experience
Work History
Rehabilitation Counselor Associate
Louisiana Workforce Commission/Louisiana Rehab.
06.1981 - 09.2020
- Perform initial intake activities obtaining information from consumers
- Document appropriate information in case record and reports findings to counselor with any recommendations.
- Prepare and process authorizations for training programs and support services.
- Input statistical data into system and maintain excel spreadsheets to track progress.
- Check invoices, price quotes, etc. for accuracy and processes payments.
- Assist consumers with addressing disabilities and developing career plans.
Administrative Secretary
East Baton Rouge Parish Skill Center
02.1981 - 06.1981
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Conducted research on behalf of executive staff members as required to support informed decision-making processes within the organization.
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
Receptionist
Greensburg High School
01.1978 - 08.1978
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with students, and updated student records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Associate of Arts - Secretarial Studies And Office Administration
Hammond, LA12-1980
High School Diploma -
Greensburg High School
14340 LA-37, Greensburg, LA. 7044104-1978
Skills
- Disability Knowledge
- Task Prioritization
- Self Motivation
- Time management abilities
- Adaptability
- Conflict Resolution
- Professionalism
- Problem-solving aptitude
- Microsoft Word, Excel, Data Entry
Timeline
Rehabilitation Counselor Associate
Louisiana Workforce Commission/Louisiana Rehab.
06.1981 - 09.2020
Administrative Secretary
East Baton Rouge Parish Skill Center
02.1981 - 06.1981
Receptionist
Greensburg High School
01.1978 - 08.1978
Associate of Arts - Secretarial Studies And Office Administration
High School Diploma -
Greensburg High School
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