Patricia Lehoux
Danielson,CT
Summary
Skilled in schedule coordination and office administration, I effectively foster positive relationships while ensuring meticulous records management and promoting independence in daily activities.
Qualified Office Coordinator with proven ability to streamline office operations and improve efficiency.
Successfully managed scheduling, communications, and administrative tasks to support organizational goals.
Demonstrated proficiency in multitasking and problem-solving in fast-paced environments.
Experience with Scheduling unitizing Open Docs Scheduling programs.
Reconciliation of daily Accounts Receivables and batch for deposits.
Performed training with new hires in a warehouse environment.
Receiving bill of ladings and directing customers to the proper locations.
Overview
36
36
years of professional experience
Work History
Personal Care Assistant
Quality Homemakers
08.2025 - Current
- Assisted clients with daily activities, enhancing overall quality of life.
- Provided companionship and emotional support, fostering positive relationships.
- Monitored client health and reported changes to healthcare professionals.
- Ensured cleanliness and organization of living spaces for optimal comfort.
- Adapted quickly to client needs, demonstrating flexibility in care approaches.
- Communicated effectively with multidisciplinary teams to coordinate care services.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Built strong relationships with clients to deliver emotional support and companionship.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
- Planned activities to encourage movement, stretching, and strength building.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Office Coordinator
SkySource/ Scotts Miracle Gro
03.2024 - 06.2025
- Coordinated daily office operations to ensure efficient workflow and task management.
- Assisted in scheduling meetings and maintaining calendars for team members.
- Managed office supplies inventory, ensuring timely replenishment and organization.
- Supported onboarding processes for new employees by preparing necessary documentation.
- Implemented filing systems to enhance document retrieval and organization efficiency.
- Collaborated with cross-functional teams to streamline communication processes within the office.
- Conducted basic data entry tasks, ensuring accuracy in internal databases and records management.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Collaborated with various departments to streamline processes and improve interdepartmental communication.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Enhanced communication within the team through regular meetings and detailed reporting.
- Reconciled account files and produced monthly reports.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
- Ensured timely completion of projects by monitoring progress and facilitating collaboration among team members.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Collaborated with warehouse team to optimize workflow during peak delivery periods.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
- Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
- Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times.
- Double-checked cargo inventories and documentation for accuracy.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Facilitated effective communication between warehouse staff through regular team meetings focused on addressing potential challenges or areas for improvement in the receiving process.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Improved supplier relations by communicating professionally with vendors about order discrepancies and required adjustments.
- Sustained a clean work environment by adhering to housekeeping standards when handling merchandise deliveries daily.
- Streamlined the receiving process for improved efficiency and time management in the workplace.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
Warehouse Worker
Walgreen's Distribution Center
03.2012 - 02.2024
- Operated forklifts and pallet jacks to efficiently transport products within warehouse.
- Maintained accurate inventory records using warehouse management systems.
- Assisted in training new employees on safety protocols and operational procedures.
- Implemented process improvements to enhance workflow efficiency and reduce delays.
- Conducted regular quality control inspections to ensure product integrity and compliance.
- Collaborated with team members to optimize order fulfillment processes, achieving timely deliveries.
- Oversaw inventory replenishment efforts, minimizing stock shortages through proactive management.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
- Maintained clean, orderly work environment free of hazards.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Secretary
Bill's Bedding and Furniture Showroom
02.2002 - 02.2012
- Managed scheduling and appointment coordination for showroom staff and clients.
- Maintained accurate records of inventory and sales transactions using showroom management software.
- Assisted with customer inquiries, providing product information and resolving issues efficiently.
- Developed streamlined filing system to enhance document retrieval and organization.
- Implemented process improvements that enhanced workflow efficiency, reducing turnaround time for administrative tasks.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Streamlined invoice processing, improving accuracy and efficiency of financial operations.
- Managed filing system, entered data and completed other clerical tasks.
Receiving Clerk
Staples Distribution Center
06.1989 - 01.2001
- Coordinated incoming shipments, ensuring accurate documentation and compliance with company standards.
- Managed inventory levels, utilizing warehouse management systems for efficient tracking and organization.
- Inspected received goods for quality assurance, resolving discrepancies with suppliers promptly.
- Trained new staff on receiving procedures, enhancing team productivity and operational efficiency.
- Regularly reviewed invoices and double-checked orders.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Maintained accurate inventory records through diligent data entry, updating, and filing.
- Monitored and managed stock levels of goods to verify availability of products.
- Utilized forklift to transport pallets of goods to and from warehouse.
- Collaborated with other departments to address any issues or concerns regarding incoming shipments promptly.
- Prevented loss or theft of valuable items through vigilant monitoring of security protocols during receiving tasks consistently.
- Conducted research to address shipping errors and packaging mistakes.
- Handled day-to-day shipping and receiving, overseeing more than [Number] packages per day.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Processed required paperwork to expedite handling of shipped and received goods.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
Education
Diploma - Medical Billing And Coding
CT State Community College Quinebaug Valley
Dayville, CT05-2024
High School Diploma -
Killingly High School
Danielson, CT06-1987
Skills
- Grooming assistance
- Emotional support
- Schedule coordination
- Office administration
- Customer service
- File organization
- Records management
- Personal hygiene assistance
- Housekeeping tasks
- Compassionate caregiving
- Compassionate patient care
- Behavior redirection
- Scheduling
- Inventory coordination
- Data entry
- Organizational skills
- Employee training
- Scheduling coordination
- Billing
- Credit and collections
Timeline
Personal Care Assistant
Quality Homemakers
08.2025 - Current
Office Coordinator
SkySource/ Scotts Miracle Gro
03.2024 - 06.2025
Warehouse Worker
Walgreen's Distribution Center
03.2012 - 02.2024
Secretary
Bill's Bedding and Furniture Showroom
02.2002 - 02.2012
Receiving Clerk
Staples Distribution Center
06.1989 - 01.2001
Diploma - Medical Billing And Coding
CT State Community College Quinebaug Valley
High School Diploma -
Killingly High School